Job Title: Senior Customer Relations Officer (2 No Experience Job…
Senior Manager Corporate Performance Management / Investor Relations Employment Opportunity – MTN-Uganda
Job Title: Senior Manager Corporate
Performance Management/Investor Relations
Organisation: MTN-Uganda
Duty Station: Kampala,
Uganda
Reports to: Chief
Financial Officer
About US:
MTN-Uganda is the
leading telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary: The Senior
Manager Corporate Performance Management/Investor Relations will communicate
financial plans, report on financial performance to required stakeholders. In
addition, Senior Manager, CPM would partner with the Finance Centers of
Excellence (CoE) and Shared Services Center (SSC) for seamless integration and
optimization of financial
The Senior Manager, CPM, will oversee all the Finance Business Partners
responsible for ensuring alignment between the business unit and finance to
bring financial insights and continuously challenge the business strategy.
The Senior Manager, CPM, will also be responsible for Investor Relations
Management. Creating and presenting a consistent investment message to the
investor community on behalf of the company, and monitoring and presenting, the
opinions of the investor community regarding the company’s performance,
ensuring a balanced stakeholder relationship. This involves overseeing the
release of information, handling inquiries and meetings, providing feedback to
Investors and crisis management.
Main Job Functions:
·
Financial
Planning and Reporting
·
Manage
and improve Business Performance
·
Financial
Analysis and Reporting
·
Strategic
Guidance and insight for LoB Strategy
·
Operational
commercial guidance
·
Project
Support
·
Reporting
·
Investor
Relations
Key Duties and Responsibilities:
Strategy Implementation
·
Lead
creation of sub-divisional strategy in line with overarching divisional goals,
with emphasis on client experience (internal and external)
·
Ensure
effective implementation of sub-divisional strategy by means of providing
direction, structure, business plans and support
Staff Leadership and Management
·
Source,
induct, and manage talent in accordance with legislative guidelines
·
Ensure
open communication channels with staff and implement change management
interventions where necessary
·
Provide
definition of roles, responsibilities, individual goals and performance
objectives for the team
·
Set KPIs
and provide regular performance feedback through a well-defined and implemented
performance review program
·
Develop
and implement a training plan in order to build and develop skills within the
team
·
Performance
manage resources in accordance with HR policy and legislation where necessary
·
Actively
participate in leadership team and develop skills of own team
·
Promote
a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with
other working groups and ensure adherence to Group governance
Governance
·
Adhoc,
Operational and Tactical Meeting
·
Set up /
participate in adhoc and operational meetings
·
Participate
and provide inputs in tactical meetings
·
Report
at process and functional level
Escalations
·
Manage
and resolve escalations that have impact on critical path of service delivery
·
Escalate
issues that will result in significant time, scope, employee/customer or cost
impact if not resolved
·
Manage
and provide solutions to issues that require formal resolution
Opco Operational
·
Set up
and manage project status meetings
·
Review
and identify key risks, issues and dependencies and set mitigation actions
·
Manage
budgets
·
Sign-off
/ make decisions regarding operational changes
Opco Tactical
·
Provide
inputs on all projects initiated
·
Review
key risks, issues and dependencies and set mitigation actions
·
Manage
budget
Performance
·
Review
performance of SSC and CoE against agreed KPIs and their compliance to SLAs and
reverse SLAs
·
Review
and monitor plan for continuous improvement
·
Review
performance of SSC and CoE
Reporting
·
Review
reports on a monthly basis from the SSC and CoE relating to progress made
within the sub-division and in accordance with the measurement metrics set by
the organisation
·
Review
reports on an adhoc basis on specific projects (as required)
Qualifications, Skills and Experience:
·
The
applicant for the MTN-Uganda Senior Manager Corporate Performance
Management/Investor Relations job placement must hold a Bachelor’s degree in
Finance/commerce or Business degree preferably accounting as a major
·
Postgraduate
in Finance and/or relevant professional qualification (e.g., Chartered
Accountant)
·
Professional
Qualified Accountant (CFA, ACCA, CPA)
·
7-11
years of work experience in financial analysis and reporting
·
At least
4 years’ experience in a senior management level within a financial unit of a
leading organization
Competencies:
Knowledge
·
Identifies,
recognizes & builds future talent
·
Complexity
and Ambiguity
·
Ensures
Ethical Stakeholder management
·
Displays
courage to take tough decision
·
Partnering
·
Empowering
others
·
Information
processing
·
Risk
management
Skills
·
Analytical
·
Accounting
·
Research
& Development
·
ERP
related knowledge
·
Performance
Management
Behavioral Qualities
·
Complete
candour
·
Relationships
·
Emotional
Maturity
·
Innovation
·
Culturally
aware and Maturity
How to Apply:
All candidates
should apply online at the link below.
For more of the
latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline