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Job Title:    Receptionist (Fresher  Certificate Jobs)

Organisation: Baylor
College of Medicine Children’s Foundation -Uganda (Baylor-Uganda)

Duty Station: 
Kampala, Uganda

About US:

Baylor College of
Medicine Children’s Foundation -Uganda (Baylor-Uganda) is an indigenous
not-for-profit child health and development organisation affiliated to the
Baylor College of Medicine International Paediatric AIDS Initiative (BIPAI), a
Network of paediatric HIV/AIDS care and treatment Children’s Clinical Centres
of Excellence and international program offices in 11 countries across Africa
and Eastern Europe.

Job Summary:  The Receptionist will be responsible for
customer care, collection, sorting, keyboard entry and secure storage of data
forms processed at Baylor College of Medicine Children’s Foundation Uganda.

Key Duties and Responsibilities:  

·       
Maintain
a warm, clean and welcoming front desk and waiting area atmosphere at all
times. Ensure availability of drinking water in the dispensers, neat
noticeboards, decent radio, television or video programs to watch and soft
inspirational music in the internal ceiling system.

·       
Welcome
patients, answer the desk phone and call back clients.

·       
Be
observant in the waiting area and attend to patients who may require additional
assistance such as those who may need a wheel chair, noting those who have
waited long and helping to shorten their stay. Notify triage nurses about those
who look unwell.

·       
Assist
patients who have inquiries and provide clients with information on what is
happening in the clinic through one on one encounters and also by engaging them
in health education talks.

·       
Regularly
educate clients on their rights and publicize the suggestion box outside at the
building entrance for anonymous feedback to clinic management on the services
received.

·       
Check
clients in for appointments through the EMRx and pre- call to remind newly
enrolled clients to attend their appointments until they make 6 months in the
clinic.

·       
Receive
and register newly referred/ linked patients on every clinic day, assign each a
distinctive clinic number, make and update appointments in line with clinic
flow guidelines.

·       
Handle
mail, file records and make sure all clinic offices are running smoothly in
order for clients to be attended to in a timely manner.

Qualifications, Skills and Experience:

·       
The
applicant for the Baylor Receptionist job should hold a Higher certificate or
diploma in humanities studies, education, social works, public administration
or their equivalent

·       
At least
two years of experience

NOTE:

·       
Applications
should include a cover letter, CV, daytime telephone contact, three traceable
professional references and certified UNEB certificates as well as certified
University Transcripts

·       
You must
have at least a credit 6 in MATHEMATICS and ENGLISH at Ordinary Level (UCE).
Only shortlisted candidates will be contacted for interview. Please note only
shortlisted candidates will be contacted.

How to Apply:

All qualified and
interested candidates should apply online at the link below.

Click
Here

Deadline: 14^th March 2021

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