The Ugandan Jobline

 Job Title:    IT Support Specialist

Organisation: Samasource

Duty Station: 
Uganda

About US:

25% of the Fortune
50 trust Samasource to deliver secure, high-quality training data and
validation for the technology teams driving humanity forward. From self-driving
cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re
experts in image, video and sensor data annotation and validation for machine
learning algorithms in industries including automotive, navigation, AR/VR,
biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a
mission to expand opportunity for low-income people through the digital
economy, and our social business model has helped lift over 50,000 people out
of poverty.

Job Summary:  The IT Support Specialist is responsible for ​ ​supporting
the organization’s network infrastructure. You will serve as a key partner to
the IT Manager and reporting directly to this role.

Key Duties and Responsibilities:  

·       
Support
the organization’s network infrastructure and services like the LAN, print
services and email.

·       
Manage
the installation of new versions of the systems and troubleshoot ad-hoc user
problems in its functioning.

·       
Provide
ICT related support and guidance to stuff Conduct and supervise ICT preventive
maintenance activities.

·       
Installing,
configuring, upgrading and repairing PC hardware and software Conduct periodic
backups of the identified information systems.

·       
Participate
and assist in the organization of ICT related training for the stuff.

·       
Logging
of incidences in an accurate and informative manner as and when they occur.

·       
Create
and maintain ICT configuration database for both hardware and software.

·       
Keep
abreast of technological developments, current initiatives and changes in ICT
and appraise the management accordingly. 

Qualifications, Skills and Experience:

·       
The
applicant must hold a Bachelor’s degree in Computer Science or a related
discipline. 

·       
Possession
of CCNA, MCSE, MCITP or any relevant professional certification an added
advantage.

·       
One to
two years of experience in IT support role.

·       
Strong
communication, interpersonal, organizational, and time management skills

·       
Passionate,
highly self – motivated, energetic and enthusiastic team player.

Our Benefits: Samasource
offers competitive compensation commensurate with experience and a full
benefits package, including: medical, pension scheme, annual leave, paid
disability insurance, and professional development opportunities.

How to Apply:

All suitably
qualified and interested candidates should send their applications online at
the link below.

Click
Here

Deadline: 10^th April 2021

NB: Only
shortlisted candidates will be contacted.

For
more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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