Job Title: IT Support Specialist
25% of the Fortune
50 trust Samasource to deliver secure, high-quality training data and
validation for the technology teams driving humanity forward. From self-driving
cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re
experts in image, video and sensor data annotation and validation for machine
learning algorithms in industries including automotive, navigation, AR/VR,
biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a
mission to expand opportunity for low-income people through the digital
economy, and our social business model has helped lift over 50,000 people out
Job Summary: The IT Support Specialist is responsible for supporting
the organization’s network infrastructure. You will serve as a key partner to
the IT Manager and reporting directly to this role.
Key Duties and Responsibilities:
the organization’s network infrastructure and services like the LAN, print
services and email.
the installation of new versions of the systems and troubleshoot ad-hoc user
problems in its functioning.
ICT related support and guidance to stuff Conduct and supervise ICT preventive
configuring, upgrading and repairing PC hardware and software Conduct periodic
backups of the identified information systems.
and assist in the organization of ICT related training for the stuff.
of incidences in an accurate and informative manner as and when they occur.
and maintain ICT configuration database for both hardware and software.
abreast of technological developments, current initiatives and changes in ICT
and appraise the management accordingly.
Qualifications, Skills and Experience:
applicant must hold a Bachelor’s degree in Computer Science or a related
of CCNA, MCSE, MCITP or any relevant professional certification an added
two years of experience in IT support role.
communication, interpersonal, organizational, and time management skills
highly self – motivated, energetic and enthusiastic team player.
Our Benefits: Samasource
offers competitive compensation commensurate with experience and a full
benefits package, including: medical, pension scheme, annual leave, paid
disability insurance, and professional development opportunities.
How to Apply:
qualified and interested candidates should send their applications online at
the link below.
Deadline: 10th April 2021
shortlisted candidates will be contacted.