Job Title: Senior Customer Relations Officer (2 No Experience Job…
Corporate Communications Specialist Job Careers – Stanbic Bank
Job Title: Corporate Communications
Specialist
Organization: Stanbic
Bank
Duty Station: Kampala,
Uganda
About US:
Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Corporate Communications Specialist will
be part of the Corporate Communications and Sustainability Unit, supporting the
delivery of Stanbic Bank Uganda’s communications strategy encompassing both
internal and external communications.
The role requires
the effective implementation of the corporate communications strategy and plan.
This involves the execution of all communications activities supporting
business campaigns, messaging development, media relations, internal
communications support, executive communications and crisis communications
support.
Key Duties and Responsibilities:
External
Communications
- Support the development and implementation of PR and Media strategies
that support the business campaigns and regular corporate communications
updates. - Work in close collaboration with Bank’s PR agency to support the
execution of the communications strategy. - Proactive development of messaging supporting the bank’s narrative
in marketing campaigns, thought leadership, investor relations and broader
corporate updates. - Develop executive messaging including speeches, talking points and
narrative for internal or external purposes. - Support the development of the publicity position plans for the
Chief Executive and EXCO members in line with the business PR priorities
working in close collaboration with the senior Manager, Sustainability and
Communications. - Provide any required support the execution of the crisis communications
strategy working closely with the Senior Manager, Sustainability and
Communications. - Coordinate press briefings and organising of media events
- Support the media trainings for the senior managers and Executives
for all appearances. - Leads the development and coordination of video production shoots
and photography sessions in line with annual key communications
activities.
Internal
Communications
- Support the development of key messaging for key internal campaigns
working closely with the Internal Communications Specialist and the Senior
manager, Sustainability and Communications. - Where required, provide necessary support for internal
communications events such as team town halls and conferences etc. - Contribute to the development of internal communications initiatives
and innovation ideas. - Grow the partnerships with teams across the bank to ensure
communication collaboration.
Media Relations
- Responsible for management of Media relationships
- Develop Media contacts to ensure accurate and fair reporting of bank
activities - Proactively manage strategic media relations including research ,
media training writing media releases, media events - Spokesman for the bank in respect with Media response and
clarification and also briefing other media spokesperson. - Formulate and Implement Country media relationship strategy
Crisis Management
- Prepare a Crisis management guideline document including BCM and
proposal for all projects that bank undertakes - Prepare corporate responses to incidents that could become a crisis
- Management of potential or actual crisis arising from stakeholders,
shareholders or other publics.
Public Relations:
- To establish & manage sponsorships programs that contribute toward building the brand and
deliver on business objectives - Manage customer information databases used for or collated
during events for purposes of
stakeholder relations management and public relations - Support implementation of corporate social investment programs
- Responsible for the submission of awarded entries into key
publications
Events Management
and support:
- Conceptualize and support all
the various internal and external events that the bank may host and
sponsor - Work closely with the various event management companies that may be
contracted for events in the bank
Other responsibilities:
- Assign, supervise and review activities of Communication Consultants
- Manage Communication department budget
Qualifications, Skills and Experience:
- The ideal candidate for the Stanbic Bank Corporate Communications
Specialist job placement must hold a Bachelor’s degree in Communications,
Journalism, Public Relations, Business or a related field (essential). - A minimum of five years’ experience in communications strategy
development (essential). - Preferably have exposure to working in multi-national organizations.
- Project management experience
- Considerable business acumen and financial management exposure
- Excellent customer delivery orientation
- Dexterity in managing teams and working with multiple stakeholders
How to Apply:
All candidates are
strongly encouraged to apply online at the link below.
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