Call Center Nurse Jobs – Old Mutual

 

Job Title:    Call Center Nurse

Organisation: Old Mutual

Duty Station:  Kampala,
Uganda

 

About US:

Old Mutual is a
premium African financial services organisation that offers a broad spectrum of
financial solutions to retail and corporate customers across key market
segments in 14 countries. The lines of business include Life and Savings,
Property and Casualty, Asset Management and Banking and Lending. We are rooted
in our purpose of Championing Mutually Positive Futures Every Day and believe
that a great customer experience is anchored in a great employee experience.

 

Key Duties and Responsibilities:  

·       
To
resolve customer queries over the phone and offer solutions to the customers in
a timely manner

·       
Supervise
Pre-authorization of scheduled and non-scheduled admissions within the set
guidelines and carry out verification and medical Audit of claims/invoices
before settlement.

·       
Managing
requests for services from providers, intermediaries and clients, providing
information on the UAP Old Mutual provider network and available benefits per
scheme policy

·       
In
conjunction with SMART applications resolve card issues raised at the point of
service

·       
Authorization
of all optical requests from the different providers within 6 hours and prepare
daily reports

·       
To
attend to reimbursements from the different providers in a timely manner and
provide daily reports.

·       
Liaise
with other medical schemes for purposes of evaluating medical risk.

·       
To
formulate committal letters of discharges as a result of the requests from the
different service providers

 


Qualifications, Skills and Experience:

·       
The
applicant must hold a Diploma in Nursing

·       
One to
two years of experience in a similar role

 

How to Apply:

All candidates
should apply online at the link below.

 

Click
Here

 

Deadline: 5th April 2021

 

For more of the
latest jobs, please visit 
https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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