3 No Experience Information Technology Officer – Trainee Job Opportunities – Office of the Auditor General (OAG)


Job Title:    Information Technology Officer - Trainee (3 No Experience Job Vacancies)

Organisation: Office of the Auditor General (OAG)

Duty Station:  Kampala, Uganda

Ref: ADM/56/136/01 Vol.6 [03/21]


About US:

The Office of the Auditor General (OAG) is the supreme Audit Institution (SAI) of Uganda mandated under Article 163 of the Constitution of the Republic of Uganda to audit and report on the Public Accounts of Uganda and of all public offices, including the Courts, the Central and Local Government Administrations, Universities and Public Institutions of like nature and any Public Corporations or other bodies or organizations established by an Act of Parliament. The Constitutional mandate of the OAG is amplified by the National Audit Act, 2008 which has among other things enhanced the financial and operational independence of the Auditor General.


Job Summary:  The Information Technology Officer - Trainee will be responsible for the upkeep, configuration and reliable operation of computer systems and ensure uptime performance, resources and security of all computers managed to meet the needs of staff at OAG.


Key Duties and Responsibilities:  

User Support

·        Perform user support for all user complaints relating to computer aided audit tools, computer applications and software.

Software and Hardware Installation and Support.

·        Administer the OAG LAN/WAN infrastructure components like printers, telecommunication services, CCTV access control, anti-virus and various end user computer applications.

·        Assist in performing safe custody of ICT infrastructure and handling ICT related incidents as escalated.

IT Equipment Management.

·        Support and be responsive to off-hours emergencies and activities that may occur at OAG premises.

·        Support in performing periodic update and maintenance of OAG websites and guided by the Senior Public Relation Officer.

·        Manage and update IT inventory register for proper records according to OAG policy and guidelines

Network configuration and Maintenance

·        Assist in the administration of network resources and maintain an updated inventory of the network components.

·        Assist in Preparation of a quarterly maintenance schedule and report for all end user IT equipment with OAG staff.

·        Perform routine troubleshooting of network and user problems and operations of the help desk of OAG staff.

·        Provide OAG staff with connection support of the internet, intercom for efficient running and operations.

Operation and stability of Systems.

·        Maintain the optimum operation and stability of the OAG network system and server's infrastructure.

·        Perform and maintain the periodic system and data backup and follow-up on business continuity and disaster recovery for OAG IT assets.

·        Perform secure configuration of all IT related infrastructure and services activities within OAG IT infrastructure.

·        Support and be responsive to off-hours emergencies.

Technical input and Recommendations

·        Provide technical input and recommendations in the acquisition of IT hardware and software systems.

·        Prepare and submit periodic performance reports on OAG systems to support capacity planning development and implementation strategies.


Key performance indicators:

·        Stable and functioning systems in place.

·        Maintained Systems.

·        Technical support offered.

·        ICT Training done.

·        Effective technical input and recommendations implemented.


Qualifications, Skills and Experience:

·        The applicant must hold a Bachelor's Degree in Computer/Telecom Engineering or Information Technology.

·        Professional Certification in any related field is an added advantage

·        Experience is not required.

·        Knowledge of various computer applications, software and Hardware

·        Understanding of existing and emerging technology.

·        Communication an interpersonal skill.

·        Flexible.

·        Analytical skills.


How to Apply:

All candidates should send filled application forms, Click Here should be submitted through email to jude.amuriat@oag.go.ug and copied to zhabura.nakinalwa@oag.go.ug accompanied by:

·        Detailed and typed curriculum vitae which clearly supports the competencies required above

·        Copies of academic qualifications, testimonials and professional training certificates.

·        Names of three (3) referees and their contacts

·        A recent passport size photograph


Deadline: 14th March 2021.


NB: Applications received shall be acknowledged by the office. Late submission shall not be considered.


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