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Specialist Fraud Management Job Careers – MTN-Uganda

 

Job Title:    Specialist Fraud Management

Organisation: MTN-Uganda

Duty Station: Kampala, Uganda

Reports to: Manager RA Fraud Operations

 

About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing
payphone, fixed lines, fax/data, internet and mobile services.

 

Job Summary:  The
Analyst, Fraud is a part of the Revenue Assurance (RA) department of MTN and
would support Fraud Management reviews and investigations as well as implement
Fraud Management related controls in order to proactively identify and minimize
revenue exposure. The job also covers performing incident based forensic
investigations and preparation of performance dashboards to be used for
reporting.

 

Key Duties and
Responsibilities: 

  • Performing incident- based fraud
    investigations.
  • Coordinate the implementation of
    corrective actions, preventive controls and recommendations.
  • Design, test and implement fraud
    management controls.
  • Validating evidence, documenting
    evidence, performing analysis as-asked, providing information as-requested
    for investigation escalation and reporting.
  • Resolve escalations as per defined
    escalation / resolution procedures.
  • Support fraud risk assessment to
    establish Fraud Assessment plan for the period (activity calendar, frequency,
    criticality of reconciliations etc.)
  • Apply MTN Methodology for quantification
    of fraud scenarios and provide initial report to Fraud Manager for review
    and validation.
  • Key Performance Areas: Core, essential
    responsibilities / outputs of the position (KPA’s)

Staff Leadership and Management

  • Ability to work in a team.
  • Responsible for self-learning and
    development with guidance from the Manager
  • Ensure cohesive working with the CoE.
  • Accountable for meeting and prioritizing
    own targets / deadlines.
  • Provide information to the Manager on
    work accomplishments, individual / team challenges.
  • Lead team meetings and contribute on
    specialist / technical areas when required
  • Review performance metric dashboards
    prepared on various performance metrics and provide input to the manager.

Adhoc and Operational Meeting Ability to work in a team

  • Participate and provide inputs in
    operational meetings as and when required.
  • Set up and manage adhoc meetings for day
    to day operational requirements as and when required

Escalations

  • Timely notification of escalations to
    the Manager and the CoE.
  • Propose operational changes and provide
    associated user impact assessment.

Opco Operational

  • Participate and provide inputs in
    project status meetings.
  • Propose operational changes and provide
    associated user impact assessment.

Performance

  • Ensure effective execution of day to day
    operations at the CoE and at the Opco and resolve operational issues.
  • Improve productivity and quality through
    leading practice initiatives.

Reporting

  • Provide inputs to the Manager, as
    required relating to progress made within the subdivision and in
    accordance with the measurement metrics set by the organization.
  • Improve productivity and quality through
    leading practice initiatives.

Design, test and implement controls

  • Test controls in pilot Opco using test
    environment system (for new control designs only).
  • Execute controls based on defined
    activity calendar and control design (as part of day to day operations).

Assist in performing incident based forensic investigations

  • Prepare and publish Opco reports /
    dashboard as per the agreed frequency and format for regular forensic
    checks.
  • Assist in preparation of incident-based
    fraud reports.
  • Identify fraud indicators based on
    defined analysis and checkpoints to identify hidden trends and patterns
    requiring detailed forensic investigations.
  • Perform initial diagnosis for deviations
    noted, wherever in excess of set threshold limits
  • Assist Fraud and RA Managers with
    respect to investigation support – validating evidence, documenting evidence,
    performing analysis as-asked, providing information as-requested.
  • Assists in performance of day to day
    fraud management operations.
  • Assist in periodic gross revenue risk
    assessment to establish Fraud Assessment plan for the period (activity
    calendar, frequency, criticality of reconciliations etc.)
  • Apply MTN Methodology for quantification
    of fraud scenarios and provide initial report to Fraud Manager for review
    and validation.
  • Coordinate with BRM on any specific
    incident based forensic requirements.
  • Comply with communication and
    confidentiality protocols for fraud related information.

Design, test and implement controls

  • Test controls in pilot Opco using test
    environment system (for new control designs only).
  • Execute controls based on defined
    activity calendar and control design (as part of day to day operations).

Coordinate the implementation of corrective actions and preventive
controls recommendations

  • Provide consultation to respective
    process owners for managing corrective actions.
  • Apply MTN methodology for determining
    final quantification of loss / exposure due to fraud.

 


Qualifications, Skills and
Experience:

  • The applicant for the MTN-Uganda
    Specialist Fraud Management job placement must hold a Bachelor’s degree in
    Computer, Telecom Engineering, Statistics, Finance and / or relevant
    field.
  • CFE, CISA, Forensic investigation GAAP
    (Generally Accepted Accounting Principles), IFRS (International Financial
    Reporting Standards) are an added advantage.
  • Two to four years of work experience in
    Fraud Investigation, Risk Management and Audit.
  • Experience in continuous improvement
    through the implementation of best practices (Fraud Investigation).
  • Experience in Fraud Investigation
    leading practices and trends.

 

Competencies:

  • Audit
  • Fraud investigation
  • Ambiguity in the workplace
  • Complexity within the workplace
  • Conflict management
  • ERP (Oracle preferred)
  • GAAP (Generally Accepted Accounting
    Principles)

 

Skills

  • Analytical Communication
  • Continuous improvement
  • Data interpretation
  • Forecasting Presentation

 

Behavioral Qualities

  • Accountable
  • Adaptable
  • Agile
  • Communication

 

How to Apply:

All candidates should apply online at the link below.

 

Click
Here

 

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latest jobs, please visit 
https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 




 

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