Job Title: Front Desk Officer
Organisation: Lotteries and Gaming Regulatory Board (LGRB)
Duty Station: Kampala, Uganda
About US:
The Lotteries and Gaming Regulatory Board (LGRB) is a body corporate
established under the Lotteries and Gaming Act No. 7 of 2016 to supervise and
regulate the establishment, management, and operation of lotteries, gaming,
betting, and casinos in Uganda.
Job Summary: The
Front Desk Officer will be in charge of coordination between the internal and
external stakeholders .
Key Duties and
Responsibilities:
Stakeholder management
- Serve as the face of the Board, offering
friendly service to those entering the premises or calling in on the
phone. - Receive, register and direct visitors
/clients to relevant offices. - Constant presence at the reception to
attend to visitors and incoming calls. - Coordinate incoming and outgoing phone
calls and maintain records of calls made and received. - Track staff deployments and maintain an
updated organizational telephone directory. - Provide information about LGRB services
in line with existing organization’s policies and procedures. - Make reports on problems related to
receiving and sending telephone calls in line with customer care guideline. - Manage the log of who is entering and
exiting the premises.
Reception ambience
- Maintain the reception area, keeping it
clean and free of clutter and congestion - Management of office correspondence
- Record deliveries and mails, route them
to the office of the CEO in a timely manner
Other Duties
- Perform any other duties as may be
assigned by the supervisor
Qualifications, Skills and
Experience:
- The ideal candidate must hold a
Bachelor’s Degree in Public relations, Office Management, Administrative
and Secretarial Science or other any related courses. - At least two years relevant experience
in a busy and reputable organisation. - Training in customer care is desired
- Smart and elegant.
- Integrity, confidentiality and high
ethical conduct. - Analytical and problem solving skills.
- Communication and presentation skills.
- Proficiency in use of office computing
applications. - Innovative.
How to Apply:
All suitably qualified and
interested candidates who meet the requirements must provide copies of
certified academic and professional qualifications. Applications should be
addressed and submitted to the following address;
The Ag. Chief Executive Officer,
Lotteries & Gaming Regulatory Board,
4th Floor, Communications House,
Plot 1, Colville Street.
Deadline: 15th February 2021 by 4 pm.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline