The Ugandan Jobline

 

Job Title:    Business Analyst

Organisation: FINCA
International

Duty Station: 
Kampala, Uganda

 

About US:

FINCA International
is a non-profit, microfinance organization, founded by John Hatch in 1984.
FINCA is the innovator of the village banking methodology in microcredit and is
widely regarded as one of the pioneers of modern-day microfinance.

 

Job Summary: The
Global Business Analyst is an integral part of the Global Program Management
Office. This role will provide Technical and Project management support by
reviewing, analyzing and documenting business systems and user needs to support
overall business strategies. The role will work closely with all functions
across all business units at subsidiary, regional and corporate level, with an
aim to consolidate and document the technical and or business requirements,
translating the requirements into the parameterization settings and providing
post live support to ongoing business as usual changes. Technical and Project
management support. The successful candidate has excellent documentation and
presentation skills and the ability to communicate between both business and
technical staff at all levels. This role requires excellent business and
systems analysis and design skills.

 

Key Duties and Responsibilities:  

Plan and Organize

·       
Lead the
business process definition and alignment of new core applications;
documentation and maintenance of process maps and diagrams describing the
operational process in FIF;

·       
In
coordination with Project Manager and subsidiary management team, assess the
risks associated to parameterization and user acceptance testing phases of the
implementation process to ensure the correct definition and alignment of
subsidiary’s operational requirements for the new core application in relation
with risks;

·       
Guide
the team of subsidiary’s subject matter experts to ensure adequate
documentation of all additions and modifications is reflected in the
subsidiary’s policies and procedures, business requirements and operational
reporting;

·       
Utilize
quality management principles to determine the requirements by subsidiary and
align them to best practices;

Implementation

·       
Manage
the application parameterization process:

·       
Capturing
Day 0 data to be defined for core application (Excel format);

·       
Reviewing
the Day-0, modify in line with subsidiary’s business model;

·       
Understanding
the impact of day 0 setup changes in consultation with vendor consultants.

·       
Ensure
the enough data cleansing and inconsistency verification procedures are planned
for data migration process:

·       
Determine
the data cleansing criteria and procedures;

·       
Creation
of test plan for data migration results.

·       
Lead the
process for User Acceptance Testing phase preparation and execution phases:

·       
Lead the
process of defining and creating the logical test calendar and creation of test
plan for each logical day; Collating test case scenarios covering major areas
of operational activity, user access level and authorization, application
language translation / localization activity, functionality and behavior of
migrated data;

·       
Lead the
process of creating the test plan and test case scenarios covering the
operational reporting infrastructure;

·       
Coordinate
the issue resolution process during the user acceptance testing phase. Ensure
the issues are being resolved in line with established communication framework.
Coordinating the process of verification and certification of issue resolution
results;

·       
Responsible
for maintaining the register of issues identified during the user acceptance
testing phase;

·       
Document
all changes performed to the initial parameterization settings (Day-0) during
UAT process.

·       
Prepare
pilot rollout plan; Identify data entry scope for application users, prepare
data entry source reflecting the actual business operations performed. Identify
the excepted result for data entry activity in coordination with subsidiary’s
Financial and Operations department;

·       
Coordinate
the execution of data entry and verification for multiple operational days in
line with Pilot Rollout Plan procedures;

·       
Being a
part of the core application supporting team, GBA is responsible to continue
the collaboration with subsidiary’s management team by

·       
Maintaining
ongoing communications with core application users to determine areas of
improvement, and proactively recommend improvements to subsidiary’s
Parameterization Committee;

·       
Consolidating
and documenting? all changes performed to the initial parameterization settings
(Day-0) after going live with new core application;

·       
Assisting
the regional support team in organizing a variety of testing procedures for all
releases to the subsidiary’s production environment (such as fixes, updates,
patches, etc);

·       
Organizing
testing of standard and ad-hoc reports generated through the Corporate Data
Warehouse;

·       
Organizing
training for subsidiary staff related to accessing and using the Corporate Data
Warehouse infrastructure.

Support &
Evaluate

·       
Manage
the data entry process for all parameterization changes after respective
approval and test;

·       
Ensure
quality assurance and standardization of core application training materials
and user guidelines, used by the subsidiary during the implementation phase, as
well as after the going live for training of the new users of the application;

·       
As part
of the global support team, provide the expertise in core functionality and
parameterization; participate in resolution of incidents and problems escalated
at the regional level;

·       
Work
with subsidiary management team to define a set of performance targets for the
core application functionality. Monitor the post-implementation performance of
the core application functionality. Ensure the application adequately meets the
functional needs of the subsidiary;

·       
Periodically
review the functional performance of the core systems against targets, analyze
the cause of any deviations, and initiate remedial action to address the
underlying causes.

 

Qualifications, Skills and Experience:

·       
The
ideal candidate must hold a Bachelor’s Degree in appropriate field of study or
equivalent work experience;

·       
PMI-Professional
in Business Analysis (PBA) Certification;

·       
Agile
Analysis Certification (AAC);

·       
Certified
Foundation Level Business Analyst;

·       
IIBA
Certified Business Analysis Professional.

·       
Three to
five years of experience within a technical or consulting environment, ideally
with 2+ years in the software development life cycle (design, development,
coding, testing and implementation);

·       
Experience
with core banking application will be considered a plus;

·       
Experience
working in a regional or Global support role preferred;

·       
Experience
conducting gap analyses between business requirements and software;

·       
Experience
within the financial services, microfinance, and banking environment.

·       
Knowledge
of relational databases, normalization of entities and processes;

·       
Excellent
interpersonal, written and oral communication skills of English language; The
ability to present information and ideas clearly and concisely; Fluency in
French will be considered a plus;

·       
Strong
leadership skills with proven capacity to direct, to influence and to motivate
the project team he/she will be working with. Ability to impact operations and
effect change without being confrontational;

·       
Excellent
capacity to present and to explain the information, persuade to the others and
promote the understanding and the consensus;

·       
Ability
to work independently and with others. Proven success in contributing to a
team-oriented environment;

·       
Proven
ability to balance, prioritize and organize multiple tasks. Extremely organized
with strong time-management skills;

·       
High
level of energy, critical thinker creativity, flexibility, enthusiasm and
commitment· self-confidence and initiative;

·       
Accuracy,
attention to detail and awareness of deadlines Detail oriented, analytical and
inquisitive;

·       
A
hard-working self-starter with initiative, able to set own priorities;

·       
Strong
commitment with the social mission of FINCA.

·       
Language
Skills

·       
Fluency
in English is required

·       
Travel
Requirements

·       
Availability
to travel up to 30% of the time

·       
The
position will be based in Georgia, Guatemala or Uganda.

 

How to Apply:

All candidates
should apply online at the link below.

 

Click
Here

 

For more of the
latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

Related Jobs