The Ugandan Jobline

Job Title: Product Development (PD) Officer (10
Job Vacancies)

Organisation: Tugende

Duty Station:  Kampala,
Uganda

Department: Commercial

Duty station: Selected
applicants will be trained at Headquarters, Bukoto Branch, and In-field by
Senior Product Development (PD) Officers for two (2) months. The job location is in Kampala.

About Tugende

Tugende is a
for-profit social enterprise providing asset and SME finance, leasing,
insurance, and financial literacy to new customers, and consumer finance to
qualified existing customers.

It was formally
established in 2012 in Uganda and is a technology-enabled asset financier of
income-generating assets for proven entrepreneurs, using a lease-to-own product
to offer an affordable path to ownership of these assets. Tugende empowers
customers unable to access formal credit and has financed over 35,000
customers.

About this job: Tugende’s mission is: “Helping people help themselves”.
The Tugende Product Development Officer will be required
to work autonomously and responsibly by serving to; conduct field research
seeking new product opportunities for Tugende.

About this role: The PD Officer will work in the Commercial Department under Product
Development and he/she will be primarily responsible for conducting in-field
market research for new high-potential products and services as defined by the
company’s PD Strategy.

Key Duties and Responsibilities:  

The job holder will
perform the following duties:

• Conduct in-field market research for new
  high-potential products and services of the company’s priority sectors and
  evaluate clients’ needs.
• Conduct field vetting for potential
  clients for new pilot products and services and give credit
  recommendations to the Senior PD Officer.
• Identify and submit a pool of potential
  product suppliers and service providers for pilot products to the Senior
  PD Officer to review.
• For products that will be mainstreamed
  i.e. post-pilot phase, prepare and conduct new product training to
  responsible Branch Operations staff. Ensure that the Branch Operations staff
  can sustainably manage new products and services and achieve the company’s
  annual/quarterly/monthly/weekly targets.
• Actively seek out new product
  opportunities across all Branches.
• Set up meetings with potential clients
  to gather feedback and share with internal stakeholders.
• Act as the contact person for all new
  product and service inquiries and coordinate with the PD Department and
  the Marketing Department to manage new client/product pipeline across all
  Branches.
• Ensure client information in systems is
  100% accurate at all times. Ensure that data is collected is properly
  administered
• Collaborate with team members to achieve
  better results.
• Identify and recommend different
  Branches where different products and services can be piloted.
• Support the Marketing Department to
  implement the identified marketing plan across all relevant Branches Commercial

Qualifications, Skills and Experience:

Education,
Knowledge and Work experience

• At least a Bachelor’s Degree or Diploma
  in Business Administration, Marketing, or any other business-related
  courses.
• At least one year of experience in Sales
  and Marketing, Field Work and Google Suite.

Skills and
Abilities

• Good time-management and ability to work
  to multiple deadlines
• Ability to interact effectively with senior
  management and staff at all levels
• Accuracy and good attention to detail
• Thorough understanding of marketing and
  negotiating techniques
• Fast learner and passion for sales

Personal Attributes

• Self-starter who can work independently
  when required
• Be creative, inspiring and innovative.
• Confident and assertive.
• Good verbal and written communication.
• Adaptable and able to effectively manage
  change.

Benefits

What will you gain?

·       
Career Trajectory: This is a role with significant leadership
potential to grow as the company operations grow. Someone who does this job can
be promoted to; Senior Product Development Officer, Product Development Team
Leader, Product Development Coordinator, with a possibility of crossing to
other operations functions.

·       
Meaningful Work: Tugende’s work gives entrepreneurs the
opportunity to earn a better living for themselves and their families. We are
changing East Africa’s asset-finance industry by building a sustainable
business that ignites financial development. Join this movement!

·       
Great Team: Tugende has a smart, fun, and growing team of ~478 employees.
We take our work seriously, but love to joke and have fun. We regularly have
fully-paid, voluntary team outings, as well as fun parties for our customers.
Our headquarters are in Kampala, Uganda and we are rapidly expanding in East
Africa.

·       
Hours and compensation: This position is for an ambitious, full-time
employee who will take on additional responsibilities and projects as they
arise. Tugende offers competitive salaries and benefits that reflect a person’s
contributions to the company’s mission and growth.

More About Tugende

Tugende means
“let’s go” in Luganda and signifies the company’s mission and what you say on
the back of a motorcycle taxi. Tugende has been recognized as a 2012
Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI
Fellow, and received the MIT Zambezi prize in 2015 as one of the top 3
financial inclusion start-ups in Africa. We have appeared in The Guardian,
BBC, Economist, and elsewhere.

As part of our
regional expansion in East Africa, Kenya is now launched! Beyond geographic
growth, Tugende’s future will include multiple asset finance products and tools
to help Tugende to reach millions of customers without losing high touch
personal support.

How to Apply:

All candidates
should apply online at the link below.

Click
Here

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