Quality Assurance Officer Job Careers – Integrated Transport Solutions Limited (ITSL)


Job Title:    Quality Assurance Officer

Organisation: Integrated
Transport Solutions Limited (ITSL)

Duty Station: 
Kampala, Uganda

Reports to: Quality Assurance Manager


About US:

Transport Solutions Limited (ITSL) offers innovative business solutions Public
Transport and Fleet Management, Transport Information Management Systems,
Electronic Content Management, and other related services. We do this by
integrating technology to end-user processes and experiences. ITSL is a young,
dynamic business-support and management consulting firm with big dreams and a
pipeline of exciting opportunities. The latest project in our portfolio is a
complex but rewarding client-facing public-private partnership in the transport


Job Summary:    The Quality Assurance Officer will support and
work under the supervision and guidance of the Quality Assurance Manager to
ensure consistent quality of Uganda Driving Licence system (UDLS) project
production processes by developing, implementing, monitoring, evaluating and
ensuring adherence to standard operating procedures.


Key Duties and Responsibilities:  

Support the quality assurance manager to ensure the
development of fit for purpose QA policies and procedures and monitor
implementation and effectiveness of same

Ensure the administration, accurate and appropriate
recording and storage of QA records and associated documentation.

Assist the quality assurance Manager in providing ongoing
training, motivation, coaching, support and correcting to employees to ensure
that quality standards are met

Collect and compile statistical quality data, keeping
accurate record of all approved licences

Document and report quality issues to management and other
departments in the production process. This will involve preparing quality
documentation and reports by collecting, analysing and summarizing information
and trends including failed processes, recalls, corrective actions, and

Manage the process of ensuring the accuracy of validation
information received

Undertake an annual audit and reconciliation of the
quality of licences issued

Act as a point of contact and communication conduit with
validation officers as required

Maintain detailed records of quality assurance issues
highlighting any production issues and devise improved processes and

Validate quality processes by establishing product
specifications and quality attributes; measuring production; documenting
evidence; determining operational and performance qualification; writing and
updating quality assurance procedures.

Ensure extensive quality testing of the licences produced
before they are released to clients.

Undertake regular market survey and interaction with key
stakeholders to identify licence counterfeiting and inform management


Qualifications, Skills and Experience:

The applicant must hold a Bachelor’s Degree in Statistics
or a related field

Solid foundation in quality assurance

Extensive knowledge of process improvement and enhancement

Understanding of lot quality assurance (LQAS) methodology            



Organization skills – this role requires a high degree of
organization to successfully direct and oversee all quality assurance
procedures and coordinate production processes

Effective leadership, coordination, and motivation skills
are vital

Good analytical and problem solving skills.


Excellent technical skills

Planning and organisation skills

Effective verbal and written communication and
interpersonal skills

Problem-solving skills

Team working skills



Flexibility and adaptability in responding to a change,
including comfort with ambiguity and change to succeed within the evolving and
sometimes demanding culture of an organization.

An energetic self-starter with the ability to work effectively
in a culturally diverse, busy and evolving team.

High degree of professionalism.


Attention to Detail


Dealing with Complexity

Preparedness to undergo a police check

Availability to travel domestically if required

Ability to work flexible hours.



Ability to analyse data and create and review processes.

Good understanding of data management

Familiarity with QQI requirements in a regulatory


How to Apply:

All interested
candidates should submit their resumes, letter of motivation and copies of
supporting documents to recruitment@itsl.co.ug 


Deadline: 15th January
2021 by 5:00pm


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latest jobs, please visit 
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