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Job Title:    Infrastructure & Server
Administrator

Organisation: Finance
Trust Bank

Duty Station:  Kampala,
Uganda

Reports to: Manager Networks & Infrastructure

 

About US:

Finance Trust Bank
was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over
the financial services business of Uganda Finance Trust Limited (MDI). Today
Finance Trust Bank is a fully-fledged Commercial Bank serving a clientele of
over 400,000 depositors and over 23,000 borrowers, through a network of 35
branches country wide. The Bank offers a variety of Products and services
including; Savings, Current accounts, Loans, Money transfer services and Bills
payments to its target market which comprises of micro, small and medium entrepreneurs,
salary earners and youth.

 

Job Summary:  The Infrastructure & Server Administrator is
responsible for the proper monitoring and maintenance of FTB computer systems,
hardware and communications infrastructure.

 

Key Duties and Responsibilities:  

·       
Proper
maintenance of user workstations (file, print, e-mail) infrastructure, their
upgrades, capacity planning and update the IT assets inventory regularly.

·       
Ensure
proper functionality of ICT infrastructure and systems.

·       
Provide
technical specifications for user workstations and configure all new
workstations.

·       
Effectively
track movement of hardware using equipment movement forms.

·       
Evaluate
user hardware needs and provide support to users on peripherals, printer
configuration, management, and disk space optimization.

·       
Proper
maintenance of the Bank’s UPS’s by regular checkups and ensuring that only
recommended computer hardware is connected to UPS systems.

·       
Monitors
incident details, including the configuration items affected to protect systems
from unwarranted configuration changes.

·       
Administration
of Domain Controllers and DNS Servers.

·       
Implementing
the auditing policy in respect of datacenter requirements.

·       
Install
and maintain various Storage, Backup, Recovery and Data Protection
infrastructure.

·       
Install
and configure new hardware, software releases, system upgrades; evaluate and
install patches.

·       
Ensures
access to online services; links between servers and desktops, phones and
printers.

·       
Establish
best practices and policies for installing, configuring, maintaining, and
troubleshooting end user workstation hardware and peripheral devices.

·       
Manage
FTB Switches, Cabling and all network identities and addresses according to
correct standards and procedures.

·       
Monitor
and report on the performance of hardware equipment and operating systems,
explain any performance deviations and provide recommendations for the redress
of any difficulties.

·       
Administration
of the Collaboration and Unified Communications Systems.

·       
Setting
call limits and managing user account codes and disk quotas.

·       
Provide
Support to End-users

·       
Adhere
to ICT Policies.

 

Qualifications, Skills and Experience:

·       
The
applicant for the Finance Trust Bank Infrastructure & Server Administrator job
opportunity must hold a Bachelor of Science degree in computer science and a
CISCO certification in networking.

·       
At least
three years of working experience in a WAN /LAN environment, which must include
configuring switches, routers and firewalls.

·       
Broad
understanding of computer systems, Network operating systems and computer
applications

·       
Ability
to troubleshoot and resolve network problems, install and operate network
monitoring tool and maintain network documentation.

·       
Ability
to work independently at any Branch in an IT support capacity

·       
Good
analytical, diagnostic and communication skills.

·       
Good
People management skills and ability to manage third party contractors

 

How to Apply:

All suitably
qualified candidates should address their application to Head, Human Resource,
Finance Trust Bank, Plot 115 & 121, Katwe. P.O. Box 6972, Kampala, Uganda,
and email it to jobs@financetrust.co.ug as well as photocopies of academic
testimonials, and a CV. The CV should include telephone contacts and email
addresses of three referees, one of who should be the most recent employer.

 

Deadline: 27^th January, 2021.

 

NB: Only shortlisted
candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414
341275 ONLY. Please note that in line with the Bank procedures, no job offers
are made online.

 

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