2 Senior Product Development Officer Job Vacancies – Tugende

 Job Title:    Senior Product Development Officer
(2 Job Vacancies)

Organisation: Tugende

Duty Station:  Selected
applicants will be trained at Headquarters, Bukoto Branch, and In-field by
Senior PD Officers and the Chief Commercial Officer (CCO) for two (2) months.
The job location is Kampala. Uganda 

 

About Tugende:

Tugende is a
for-profit social enterprise providing asset and SME finance, leasing,
insurance, and financial literacy to new customers, and consumer finance to
qualified existing customers.

 

It was formally
established in 2012 in Uganda and is a technology-enabled asset financier of
income-generating assets for proven entrepreneurs, using a lease-to-own product
to offer an affordable path to ownership of these assets. Tugende empowers
customers unable to access formal credit and has financed over 35,000
customers.

 

About this job: Tugende’s mission is: “Helping people help themselves”. The Tugende
Senior PD Officer will be required to work autonomously and responsibly by
serving to; manage client vetting and client credit approvals, manage and
conduct in-field research, calculate and manage new product payment plans,
prepare management reports and presentations and seek new product and service
opportunities for Tugende.

 

Key Duties and Responsibilities:  The job holder will be assigned to deliver on
the following assignments

·       
Manage a
team of PD Officers and co-conduct in-field market research for new
high-potential products and services of the company’s priority sectors and
evaluate clients’ needs.

·       
Write
product briefs and make recommendations for further exploration.

·       
Manage, screen
and co-conduct field vetting for potential clients for new pilot products and
services.

·       
Manage
the credit process for new products, creating accurate credit analyses, and
recommending credit approvals to the CCO.

·       
Assess
and recommend potential product suppliers and service providers for pilot
products to the CCO to review.

·       
For
products that will be mainstreamed i.e. post-pilot phase, develop new training
materials and manage new product training with PD Officers to responsible
Branch Operations staff. Ensure that the Branch Operations staff can
sustainably manage new products and services and achieve the company’s
annual/quarterly/monthly/weekly targets.

·       
Responsible
for the achievement of annual/quarterly/monthly/ weekly company targets for new
products and services.

·       
Collate
and actively seek out new product opportunities across all Branches with PD
Officers.

·       
Help
develop proposals to pilot new products and services for the company’s priority
sectors.

·       
Assist
with marketing activities to build a pipeline for new products and services.

·       
Assist
with the procurement and distribution of products. Submit timely requisitions
and follow up regularly with suppliers.

·       
Manage a
collections portfolio and maintain a PAR30 of below 5% and a PAR15 of below 15%
at all times.

 


Qualifications, Skills and Experience:

Preferred
qualifications and experience

·       
At least
a Bachelor’s degree in Business Administration, Project Planning and
Management, or Quantitative Economics.

·       
Experience
with PowerPoint, Excel, and Google Suite.

 

Preferred skills,
knowledge & abilities

·       
Ability
to manage multiple responsibilities and prioritize tasks. You’ll be asked to
conduct research, analyse clients’ credit profiles, source and distribute
products, and manage a collections portfolio.

·       
A
history of taking initiative and exceeding expectations. Results that have
proven to go above and beyond what is asked.

·       
Inquisitive.
You must be able to ask questions and dive deeply into a subject, whether it’s
to understand a person’s business or ensure a client’s ability to repay the
lease.

·       
Quantitatively
and qualitatively analytical, with the ability to simultaneously analyse a
client’s cash flow while determining whether they’re providing honest and
accurate information.

·       
Personable
and able to create trustworthy relationships with clients and suppliers.

·       
Strong
time management skills. You set priorities and move quickly from one task to
the next.

·       
Strong
communication and presentation skills.

·       
Experience
in credit analysis with a financial institution.

·       
Experience
with managing client collections.

·       
Experience
with a Customer Relationship Management (CRM) system.

·       
Possess
a driver’s licence for both motorcycles and cars.

 

Key Competencies

·       
Hold
values similar to our own: Integrity;- Empathy, Teamwork, Solutions Oriented
and Always growing.

·       
Confidentiality:
Able to handle sensitive information professionally and confidentially.

·       
Positive
Attitude: the main mindset of “getting things done” and finding satisfaction in
developing sustainable long-term solutions at all times.

·       
Flexible
and resilient: Willingness to travel, flexible in schedule and work hours, seek
direct feedback and see every challenge as an opportunity to grow.

·       
Computer
literate with the ability to use MS Office and Google Suite.

·       
Good
customer service skills to deal sensitively with customers

·       
Proficiency
in 2 or more local languages.

·       
High
level of professionalism and integrity.

 

Benefits

What will you gain?

·       
Career
Trajectory:
This is a role with
significant leadership potential to grow as the company operations grow.
Someone who does this job can be promoted to; Product Development Team Leader,
Product Development Coordinator, with a possibility of crossing to other
operations functions.

·       
Meaningful
Work:
Tugende’s work gives
entrepreneurs the opportunity to earn a better living for themselves and their
families. We are changing East Africa’s asset-finance industry by building a
sustainable business that ignites financial development. Join this movement!

·       
Great
Team:
Tugende has a smart, fun,
and growing team of ~478 employees. We take our work seriously, but love to
joke and have fun. We regularly have fully-paid, voluntary team outings, as
well as fun parties for our customers. Our headquarters are in Kampala, Uganda
and we are rapidly expanding in East Africa.

·       
Hours
and compensation:
This position
is for an ambitious, full-time employee who will take on additional
responsibilities and projects as they arise. Tugende offers competitive
salaries and benefits that reflect a person’s contributions to the company’s
mission and growth.

 

More About Tugende

Tugende means “let’s
go” in Luganda and signifies the company’s mission and what you say on the back
of a motorcycle taxi. Tugende has been recognized as a 2012 Unreasonable
Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the
MIT Zambezi prize in 2015 as one of the top 3 financial inclusion start-ups in
Africa. We have appeared in The Guardian, BBC, Economist, and elsewhere.

 

As part of our
regional expansion in East Africa, Kenya is now launched! Beyond geographic
growth, Tugende’s future will include multiple asset finance products and tools
to help Tugende to reach millions of customers without losing high touch
personal support.

 

How to Apply:

All candidates who
wish to join Tugende in the aforementioned capacity should apply online at the
link below.

 

Click
Here

 

Deadline: 31st January 2021

 

For more of the
latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

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