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Job Title:    Area Business Manager
(Several Job Placements)

Organisation: Greenlight
Planet

Duty Station:  Northern,
Central, Western & Eastern Uganda, Uganda

Reports to:
Regional Business Manager 

About US:

Greenlight Planet is
a multinational, for-profit business that designs, distributes, and finances
solar-powered home energy products, with an underserved population in mind: the
1.3 billion global consumers for whom the old-fashioned electrical grid is
either unavailable or too expensive.  Over
a decade in business, the company is now a leading global brand in emerging
markets across Asia and Sub-Saharan Africa.

Job Summary:  The Area Business Manager will lead sales,
collections and distribution operations in the area they are assigned for the
direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also
called and recognized as “EasyBuy” Business unit) through a network of agents
called as “Energy Officer”. EasyBuy technology and services allows customers to
purchase units by paying for their Solar products in small installments, thus
ensuring they are extremely affordable for off-grid or rural customers. The
Area Business Manager is ultimately accountable for generating sales, ensuring
collections are timely and accurate and keeping the entire Direct Distribution
growing rapidly in a sustainable manager. 

Key Duties and Responsibilities:  

·       
Achieve
and exceed sales & collections targets: Meet or exceed sales and collection
targets as agreed every month by the Regional Business Manager (RBM). Provide
daily, weekly updates on sales, EO recruitments, Customer issues, and
resolutions, as desired and agreed with your Regional Business Manager.

·       
Hire
& retain Energy Officers(EOs): Hire and maintain a team of at least 40
active Sun King Energy Officers in the area. Use multiple avenues for finding
the right talent to sell Sun King EasyBuy products with the help of village
influencers such as the village heads, teachers, religious heads, doctors,
farmers, and others, as applicable whilst creating a reputation and goodwill
for the mission of Sun King to provide a clean, affordable and reliable source
of energy in their areas.

·       
Training
of Energy Officers: Provide training to the Energy Officers on several aspects
of the business such as sales, collections, product, technical, inventory, and
logistics related. to ensure that they are fully supported.

·       
Manage
the performance of Energy Officers: Provide complete clarity to Energy Officers
related to their day to day tasks, sales & collections plans, routes and
targets. This includes, ensuring Energy Officers have a pre-agreed sales
route/area to sell in, they understand how to demonstrate and sell Sun King
products and have the confidence  to
present and resolve basic customer queries on the spot .

·       
Daily
field visits: Have a weekly touchpoint with every Energy Officer in your area –
either through in-person meetings, making a sale to the customer in your area
or having a call. Resolve all possible issues faced by the Energy Officers and
share a weekly report  with the Regional
Business Manager

·       
Work
with Energy Officers: Conduct joint fieldwork with a group of Energy Officers
to provide sales and collection training on a weekly basis and drive EO
engagement. This includes  night and
market activations, visiting local communities and gatherings such as SACCOs,
Self Help groups, retail centers, and markets to make group sales.

·       
Drive
robust field sales processes: Review 
daily collections progress with your Energy Officers whilst providing
adequate training to improve the same.This includes customer and area
profiling, ensuring regular and timely collection follow-ups, resolving
customer issues to ensure they make payments and ultimately repossessing the
systems as a last recourse in case the customer defaults.

·       
Resolve
customer issues: Provide world-class support to your customers as it relates to
product delivery, training on how to use and make payments, installation,
after-sales warranty issues. Ensure that you work with your Energy Officers to
establish clear expectations and processes to resolve all customer issues
within 24 hours.

·       
Control
Marketing & Other Support spend: Provide adequate marketing support &
equipment  necessary to all your Energy
Officers. Ensure we get maximum return on investment for all the costs we incur
in areas of marketing, supply chain, store maintenance and smartphone
issuance. 

·       
Review
meetings with Energy Officers: Conduct weekly table meetings with Energy
Officers and ensure that you have RBM present 
to resolve any outstanding customers or EO issues. Coordinate, plan and
organize the meeting to have maximum attendance and progress. Recognize
outstanding performers from time to time and ensure the motivation of Energy
Officers is maintained at an all-time high.

·       
Grow
Retail presence: Ensure  growth of the
retail network in your Area with the support of an Area Retail Coordinator,
hired under you and adherence to process for all retail-related activities 

·       
Remain
externally focused: Keep an eye on competition within your area and ensure you
take adequate measures to protect and grow our business from competitive
pressures. Pro-actively inform your leadership team and take measures to ensure
Sun King remains a paramount brand name in Solar products for your area.

Qualifications, Skills and Experience:

The ideal Area
Business Manager:

·       
Hold a
degree in a Business-related field OR equivalent and at least 2 years of
hands-on experience in field sales.

·       
Has
excellent Computer knowledge, with good proficiency in Excel and PowerPoint

·       
Is
Customer centric

·       
Has high
innovative skills, thinking out of the box, tests out opinions and can control
progress

·       
Is
excellently skilled in Planning, Organizing, Prioritizing, maximizing value and
has vision.

·       
Is able
to develop trust, skillfully builds relations, works on internal & external
relationships

·       
Listens
well, coaches’ others and is disciplined in their learning practice

·       
Has
Operation Excellence (committed, decisive, highly resilient, seeks to be
informed and gives excellent Customer Satisfaction)

·       
Is
familiar with the town or city in which the job is located

How to Apply:

All candidates
should apply online at the link below.

Click
Here

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