Higher Education Officer / ICT Officer Job Vacancies – National Council for Higher Education (NCHE)

 

Job Title:    Higher Education Officer /
ICT Officer

Organisation: National
Council for Higher Education (NCHE)

Duty Station:  Kampala,
Uganda

Reports to: Senior
Higher Education Officer, ICT

 

About US:

National Council for
Higher Education (NCHE) was established as the regulator of higher education to
implement the Universities and Other Tertiary Institutions Act of Parliament
(UOTIA, 2001). By the provisions of the Act, NCHE is mandated to guide the
establishment of institutions of higher learning as well as ensure delivery of
quality and relevant education to all qualified persons.

 

NCHE has strived to
achieve its mandate to ensure that relevant and sustainable quality higher
education is provided at all Higher Educational Institutions in Uganda. Through
strategic intervention areas NCHE is strategically positioned as it pursues its
mandate through mandatory functions.

 

Key Duties and Responsibilities:  

·       
Ensuring
performance, reliability, and transparency of all aspects of infrastructure
elements.  Server, storage, security and
monitoring hardware, software and services ensuring they are optimized for
availability, stability, integrity, performance and scalability at NCHE;

·       
Forecasting
demand for storage, computing and infrastructure capacity and takes appropriate
action before capacity limits are reached

·       
Troubleshooting
Infrastructure and application issues.

·       
Testing
and maintaining data back-up protocols to ensure availability.

·       
Measuring
and optimizing application and infrastructure performance, and to initiate and
lead recovery actions after system failures.

·       
Maintaining
Infrastructure equipment inventory and manage hardware life-cycle.

·       
Preparing
procedures, for the purpose of documenting activities, providing written
reference, and/or conveying information.

·       
Initiating
all change request on system and network with necessary approvals. Also Perform
change management risk reviews and post implementation reviews for all change
requests.

·       
Proactively
monitoring utilization of network and communication services to ensure
compliance of all users and services, and providing periodic (daily, weekly,
monthly, quarterly) MIS reports to the Senior ICT officer

 

Expected Outputs  

·       
Work
activity plans;

·       
Monthly
activity reports

·       
Departmental
evaluation reports showing targets achieved;

·       
Documented
Department developmental strategies;

·       
Number
of development Projects conducted;

·       
Number
of research initiatives carried out;

·       
ICT
policies

 

Qualifications, Skills and Experience:

·       
The
applicant must hold a Master’s degree in an ICT related field from a recognized
University/Institution

·       
Possession
of a Bachelor’s degree in Computer Science, Information Technology, Information
Systems, Computer or Software Engineering from a recognized
University/Institution

·       
At least
three years of experience in ICT related work.

·       
ICT
certifications such as Cisco Certified Entry Network Technician (CCENT), Cisco
Certified Network Associate Routing and Switching (CCNA R&S), Cisco
Certified Network Professional (CCNP) are an added advantage that should be
reflected in experience;

 

How to Apply:

All suitably
qualified and interested candidates should electronically submit as one
attachment the following:

·       
Application
letter;

·       
Updated
Curriculum Vitae; including names and contacts of three credible referees;

·       
Academic
qualifications/credentials;

·       
Valid
National Identity Card/Driving Permit/Passport; and;

·       
Any
other relevant documents to support the application.

 

The application
should be addressed to the Executive Director of National Council for Higher
Education and sent via email on recruit@unche.or.ug

 

NB: The subject of
the email should clearly state the name of applicant and the position applied
for.

 

Deadline: Friday, 11th December 2020 by 4:00pm

 

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