Fresher Digital Sales Executive Job Opportunities – Hima Cement Ltd (LafargeHolcim Group)


Job Title:    Digital Sales Executive

Organisation: Hima
Cement Ltd (LafargeHolcim Group)

Duty Station:  Kampala,

Reports to: Digital
Sales Supervisor

Vacancy Code:


About US:

Hima Cement Ltd. is
a subsidiary of Bamburi Cement Ltd. which is a member of the LafargeHolcim
Group. LafargeHolcim is the leading producer of building materials in the world.
Hima Cement works with all actors in the building and construction industry in
Uganda – manufacturing and supplying a wide range of building and construction
solutions designed to meet housing and construction needs from small projects
like individual home buildings to major construction and infrastructure
projects. Whether supplying high-quality cement to a craftsman or helping
leading architects explore and deliver creative possibilities, Hima is
committed to providing solutions that fit the needs of all its clients.


Job Summary:  In the Digital Sales Executive position, the
incumbent’s core goal will be to identify, engage and recruit a high quality
clientele to purchase a wide range of our products. In this job the Digital
Sales Executive will in addition be required to grow our sales by extending our
customer reach through effective customer interaction, daily customer
recruitment and leads follow-up to facilitate sales order generation and active
participation in all digital transformation initiatives to foster brand
differentiation. The Digital Sales Executive must be an excellent communicator,
tech savvy and have superior people skills. They must be comfortable presenting
company products or services over the phone as well as dealing with customer
complaints and doubts.


Key Duties and Responsibilities:  

potential or existing customers to inform them about our Hima product range and
comfortably answer questions about these products or the company in general.
The Executive should also be in position to adequately answer customer queries
and complaints.

to sales order generation through proactive customer recruitment and leads’
follow-up over telephone, email or social media. The Executive should be able
to question and understand customer needs. He or she should be able to go the
extra mile to close sales and meet targets.

efficient system customer creation and updating of customer information in the
system database.

tirelessly to ensure that operations around order taking and logging through
various B2C and B2B digital channels are efficiently executed with adequate

Digital Sales Executive should be able to work closely with the Digital Sales
Supervisor to record and appropriately follow up and close customer feedback in
CRM system. He or she should keep records of customer phone conversations and
share reports on any useful information therefrom.

visibility of calls; stop the prevalence of dropped calls and
non-responsiveness i.e. inbound, outbound and missed calls with options of call
recording and queue management.

Route to
market (RTM) project. I.e. Digital Sales Executive generation and management of
orders through the distribution channels.

be able to conduct market intelligence and after sales surveys, BTL campaigns
on products & services.

and manage customer retention schemes.

with Lafarge Safety Standards at the Call centre

compliance with established internal control procedures


Qualifications, Skills and Experience:

ideal candidate for the Hima Cement Digital Sales Executive job should hold a
Bachelors of Honors Degree in a Business, related course from a recognized

in online sales excellence is desired.

knowledge of relevant computer programs such as CRM software and telephone

in English. Knowledge of Swahili and Luganda is an added advantage

work experience in a similar environment for not less than 1 year

Analytical skills (able to understand basic profit & loss calculations)

Must be
an excellent face-to-face and telephone communicator

to learn about products and services and describe/explain them to prospects

track record of successfully meeting sales targets preferably over the phone
and using online digital platforms is a must.

communication and interpersonal skills. Cool-tempered and able to handle

negotiation skills with the ability to resolve issues and address complaints

solving skills which require exercising independent judgment and consultation

results oriented.

Able to
plan and prioritise

dealing with people and a good listener

tolerant & determined

Able to
work extended hours when required


NB: Hima
cement will offer a competitive remuneration package to the successful


How to Apply:

All candidates that
know that they meet the above criteria and have what it takes to excel in the
above position, should send their CVs, which should include details of email
address (if any), present position, current remuneration,
Certificate/testimonials and address of three (3) Referees plus telephone
contact to the stipulated email address not later than 12th December, 2020.
(Email your application and CV to
and let’s save the environment).


Key Notes:

Cement Limited is an equal opportunity employer and does not charge a
recruitment fee or any other fees at any stage of the recruitment process

sure that your application letter, CV and certificates are attached as one

the Vacancy Code as the subject for your email. (Check on top of this advert
for details)

shortlisted candidates will be contacted

Any form
of canvassing will lead to automatic disqualification.


Address to:


The Human Resource
Manager – Corporate

Hima Cement Ltd,
Namanve Industrial Area

P.O Box 7230 Kampala.


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