Business Research and Development Manager Jobs – UGAFODE Microfinance Limited (MDI)


Job Title:    Business Research and
Development Manager

Organization:  UGAFODE
Microfinance Limited (MDI)

Duty Station:  Kampala,

Reports to: Head
of Business Growth and Development

– 01/15/12/20


About US:

UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.


Job Summary:  Reporting to the Head of Business Growth and
Development, the role is responsible for driving business growth strategies by
identifying new sale leads and potential funders; maintaining fruitful
relationships/partnerships with various stake holders; overseeing the entire
new product development process and programs within UGAFODE from the initial
planning to implementation/production phase that guarantee increased incomes
and growth of UGAFODE (MDI) Ltd.


Key Duties and Responsibilities:  

Growth strategies through product development:
Initiating strategies aimed at maximizing value from customers through
developing (by designing or redesigning) company products to drive savings and
Asset value proposition for UGAFODE (MDI) Ltd.

Business Research & Development:
Conduct research among institution’s competitors on products, services
or pricing so as to identify new leads and potential new markets; ascertaining
value proposition as well as understudying marketing initiatives aimed at
pitching UGAFODE above competition.

Providing timely and
accurate business reports including identification and mapping business
strengths, business intelligence and customer needs so as to analyze/profile
service standards and income trends for UGAFODE (MDI) Ltd in line with internal
processes, best practices and Annual operating plan.

Develop fundraising strategy to
increase fundraising revenue through existing and new corporate partnerships to
support proposed UGAFODE business initiatives and implementation thereof.

and branding:
promotional strategy and activities with the marketing and sales department and
ensuring adherence to service processes and standards in line with UGAFODE
(MDI) structures.

Drive and manage
existing and acquisition of new branch networks for the institution to support
in the business growth and development of channels of service for company’s
products in line with compliance and risk perspectives.

customer service standards across the institution:
Embed a culture of excellent customer service
for the institution through development of service standards, implementation,
evaluation and reporting in line with compliance, risk and best practice

Take full
responsibility for performance management of all direct reports, focusing on
all aspects of sound people management as HR policy guidelines.


Qualifications, Skills and Experience:

The ideal
candidate for the UGAFODE job placement must hold a Bachelor’s Degree in Business
Management/Administration, Marketing, Economics or any other equivalent.

At least
five years of relevant experience in Marketing, Business Development, Product
development and or Communication.

knowledge of Banking and Microfinance operations.

ability to handle pressure and meet deadlines.

management and networking skills.

to conduct research and make reports.

edge fundraising techniques.


flexible thinker with a strong “can do” attitude


How to Apply:

If you believe you
meet the requirements as stated, submit an application letter together with an
up-to-date CV to our email: [email protected] Please indicate the job
title and vacancy reference number for the job you are applying for in the
Email Subject Line. Your applications should be addressed to the Head of Human


Deadline: 31st December 2020


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