2 Team Leader – Direct Sales Representative Job Positions – DFCU Bank

 

Job Title:    Team Leader – Direct Sales
Representative (2 Job Positions)

Organization:  DFCU
Bank

Duty Station:  Kampala,
Uganda

Reports to: Manager- New Business

 

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the
United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

 

Job Summary:  The Team Leader – Direct Sales Representative will
be responsible for providing supervision and direction to the Direct Sales
Representatives to support them in achieving their goals in line with their
score cards and with the New business strategy.

 

Key Duties and Responsibilities:  

·       
Supervise
and direct DSRs to improve productivity and achieve set targets.

·       
Acquire
new business through the DSR channel in order to grow the balance sheet.

·       
Carry
out coaching sessions with staff to ensure consistency in application of
assessment standards.

·       
Conduct
regular performance appraisals for direct reports.

·       
Identify
opportunities for cross-selling interactions.

·       
Increase
customer retention by engaging customers through the customer journey from
account opening to dormancy and maintaining records of the same.

·       
Support
Relationship managers with customer research for business growth and customer
value chain analysis for problem resolution.

·       
Assess
training needs on an ongoing basis and conduct department meetings and training,
as necessary.

·       
Promote
the use of the escalation matrix to resolve complaints / disputes within dfcu

·       
Comply
with the internal bank process for client identification.

·       
Drive
policy adherence i.e. Adhere to policies including escalation and compliance
requirements and follow any other relevant internal controls and procedures as
they relate to process, products, policies, and regulation.

 




Qualifications, Skills and Experience:

·       
The
ideal candidate for the DFCU Team Leader – Direct Sales Representative job must
hold a University Degree in any field.

·       
Three
years’ experience in a sales related role.

·       
Knowledge
of Bank systems and Products is an added advantage.

·       
Follow
through skills.

·       
Energetic
and Results oriented.

·       
Ability
to develop and execute a sales plan.

·       
Proven
sales management skills, preferably in a Business or financial institution.

·       
A
self-driven, ambitious, and hands-on individual.

·       
Good
analytical skills.

·       
Competence
in Word, Excel, PowerPoint, and other Microsoft applications.

·       
Self-driven,
results oriented with a positive outlook, and a clear focus on high quality and
business profit.

·       
A strong
team player with good supervisory skills.

·       
Good
communication, interpersonal and presentation skills.

·       
Business
acumen.

·       
Relationship
building and negotiation skills.

 

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O and A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

 

Deadline: 4th December 2020

 

For more of the
latest jobs, please visit https://www.theugandanjobline.com
or find us on our facebook page 
https://www.facebook.com/UgandanJobline

 

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