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Job Title:    Online Platforms Manager

Organization:  Johns
Hopkins Center for Communication Programs

Duty Station:  Kampala,
Uganda

 

About Johns Hopkins Center for Communication Programs:

Johns Hopkins Center
for Communication Programs (CCP) is a leader in strategic communication and
research that facilitates access to information and exchange of knowledge to
improve health. CCP has more than 60 projects that employ staff in more than 40
countries around the world. CCP has unparalleled experience as a global center
for Social and Behavioral Change (SBC) excellence. Through its projects, CCP
harnesses the power of social and behavior change communication to encourage
the adoption of healthy behaviors through their projects implemented worldwide.

 

Job Summary:  The Online Platforms Manager will be the main
point person responsible for overseeing the management, strategic growth, and
member engagement of the Springboard and The Compass digital platforms.

 

Springboard is a
virtual platform for building, strengthening and maintaining the global
community of Social and Behavior Change (SBC) practitioners. The Compass is a
curated collection of SBC resources offering the highest quality “how-to” tools
and packages of materials from SBC projects.

 

The Online Platforms
Manager will lead strategic thinking and development for the Springboard and
The Compass platforms, in line with the objectives of the Breakthrough ACTION
project. This involves ensuring program implementation and success across the
Springboard and The Compass initiatives, supporting increased engagement
through information exchange and conversations on Springboard, and ensuring SBC
professionals’ resource needs are met through The Compass’ collections and
materials.

 

Key Duties and Responsibilities:  

Strategic
development and guidance of Springboard and The Compass:

·       
Generate
and envision new strategic direction and goals for Springboard and The Compass,
revising and implementing a strategy that incorporates sustainability planning.

·       
Develop
annual workplans that establish activities that will lead to achievement of the
platforms’ strategy.

·       
Work
with SBCC Summit planning team to promote integration of Springboard into the
event.

·       
Work
with country team leads to integrate Springboard and The Compass into country
strategies and annual workplans.

·       
Contribute
to design and implementation of plans to obtain user feedback, audience
insights and to measure the impact of the platforms.

·       
Identify
fund-raising and growth opportunities for Springboard and The Compass to
support financial sustainability.

Supporting
day-to-day engagement in Springboard:

·       
Oversee
and support community managers in facilitating meaningful member engagement
through virtual dialogue and exchange.

·       
Provide
support to potential contributors globally to support engagement on
Springboard.

·       
Promote
and support staff to maintain a presence on Springboard and share their key
activities, ideas and approaches on the site.

·       
Collaborate
with staff, Springboard members, and topical experts to identify interesting
SBC-related technical updates.

·       
Identify
opportunities to grow participation in Springboard.

Supporting
collection of materials and maintenance of The Compass:

·       
Provide
technical assistance and review products, including country pages, Trending
Topics, and blogs.

·       
Oversee
maintenance, including upgrades, security updates, and broken links reviews.

·       
Ensure
content is strategic and linked with user needs.

Program Management

·       
Manage
production of annual workplans and budgets, semi-annual and annual reports.

·       
Approve
and manage overall editorial calendar for both platforms.

·       
Track
performance based on project monitoring plan and platforms strategy.

·       
Initiate,
track and monitor procurements, contracts, work plans and other administrative
and programmatic documents.

·       
Use
tools, processes, best-practices and colleague review to ensure all products
and documents are of the highest quality possible.

·       
Demonstrate
high level of technical communication, including writing reports, creating and
giving presentations, and facilitating trainings or group discussions.

·       
Liaise
with internal and external partners.

·       
Collaborate
with the Communications Team on producing content (case studies, blogs,
reports, etc.) to highlight Springboard and The Compass successes and lessons
learned.

·       
Approve
design of new technical features and upgrades to platforms.

·       
Support
platform maintenance.

 

Qualifications, Skills and Experience:

·       
At least
five years of related experience required. Masters degree (M.A., MHS, MPH)
preferred. Additional relevant experience and/or training may substitute for
some education.

·       
Experience
in community management and engagement.

·       
Leadership
and management expertise.

·       
Experience
in content management systems preferred.

·       
International
experience preferred.

·       
Foreign
language abilities preferred.

 

How to Apply:

All suitably
qualified and interested candidates based in low and middle income countries
are encouraged to apply and are preferred and send a Cover Letter and CV to
lynn.vanlith@jhu.edu

 

Deadline: 15^th November 2020

 

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