Job Title: Workshop Manager
Organization: Tata
Uganda Limited
Duty Station: Kampala,
Uganda
About US:
Incorporated in
1994, Tata Uganda is a 100 per cent subsidiary of Tata Africa Holdings (SA)
(Pty) Ltd. Tata Uganda has a full-fledged after-sales service with a
well-stocked spare-parts store, and a workshop manned by qualified and
professional mechanics and technicians. The company plans to set up a
country-wide service network. Tata Uganda also has other business interests
such as distribution of agriculture machinery and implements.
Job Summary:
The Workshop Manager is a senior member of the management team reporting to the
Alter Sales Manager. He/she shall be responsible for the functionality of the
Workshop. .
Key Duties and
Responsibilities:
·
Effectively
manage workshop team to achieve saleable man hour and achieve profitability as
budgeted in the Annual Business Plan.
·
Effectively
manage workshop parameter to improve CSI.
·
Reduce
repeat Complaints by direct guidance and close supervision on technicians on
the job assigned.
·
Manage
working capital in conjunction with the Finance Manager: control inventory and
debtors.
·
Develop
TUL Service Network across the country to improve revenue tor sustainability.
·
Institute
mechanisms to improve on same day delivery in the workshop.
·
Improve
vehicle throughput per bay per day/ improve Bay Utilization.
·
Ensure
timely and quality reporting through the INCADEA System.
·
Improve
workshop performance through effective reporting and communication.
·
Maintain
Stock of tools & equipment to improve work quality.
·
Prepare
quality management and technical workshop report.
Qualifications, Skills and Experience:
·
The
applicant must hold a Bachelor’s Degree in Auto Engineering or related field or
relevant field.
·
Seven or
more years of hands-on experience in a
busy workshop.
·
Requisite
Strong service experience on technical knowledge & diagnostics skills for
repair & maintenance of Commercial Vehicles, including Heavy Trucks
·
Aggregates
with adequate exposure on service marketing, Building and Selling AMC’s and Key
Accounts Management.
·
Willing,
creative and innovative Comprehensive understanding of Auto Industry business.
·
Strong
communication and negotiation skills. Customer focused and team player. Proof
of previous sales success.
·
Heavy
duty driving experience a plus and essential for the role.
How to Apply:
All candidates
should submit an e-application with academic documents in one folder to the
Human Resources; Plot 52 Lugogo By-pass, P. 0 Box 7153 Kampala Uganda; or
e-applications to [email protected] one document of NOT more than 5mbs. Due to
the large number of applications we receive, only shortlisted candidates shall
be contacted
Deadline: 8th October 2020
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