UN Information Systems Assistant Job Careers – United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo (MONUSCO)


Job Title:    Information Systems

Organization: United Nations Organisation
Stabilization Mission in the Democratic Republic of the Congo (MONUSCO)

Duty Station: Entebbe, Uganda

Job Opening Number: ESB/GJO/ISA/01/10-2020

Grade: GL-6

Reports to: Information Communication Technology (ICT)
Operations Officer



Following the signing of the Lusaka Ceasefire Agreement in July 1999
between the Democratic Republic of the Congo (DRC) and five regional States
(Angola, Namibia, Rwanda, Uganda and Zimbabwe) in July 1999, the Security
Council established the United Nations Organization Mission in the Democratic
Republic of the Congo (MONUC) by its resolution 1279 of 30 November 1999,
initially to plan for the observation of the ceasefire and disengagement of
forces and maintain liaison with all parties to the Ceasefire Agreement. Later
in a series of resolutions, the Council expanded the mandate of MONUC to the
supervision of the implementation of the Ceasefire Agreement and assigned
multiple related additional tasks.


Key Duties and Responsibilities:  Within the delegated authority, the
Information Systems Assistant will be responsible for the following duties:

a full range of technical and functional support for computer information
systems job elements, as assigned, including Applications Support, Server/Data
Centre Administration, Network Administration, IT Service Support, and ICT
Security/DRBC; Performs tasks corresponding to relevant service requests;
occasionally supervises a team of staff for specific projects;

timely and efficient IT support to all assigned mission components and sub-sites;
Diagnoses, researches, and resolves relatively complex problems within the
area(s) of specialization;

correspondence and communications, including work plan revisions and other
related issues, as well as prepares unit contributions for a variety of
periodic reports;

as focal point for coordination of related activities, such as, monitoring or
expediting of computer applications or systems development projects, extensive
liaising with diverse organizational units; preparing standard terms of
reference; processing and following-up on administrative actions and resolving
issues related to project implementation, e.g. organization of and
participation in training, procurement of equipment and services, etc.;

abreast of developments in the field; performs benchmarking and proposes new

guidance to new/junior staff. Ensures training is received to support proper
implementation of projects/assignments;

other duties as assigned.


Qualifications, Skills and Experience:

ideal candidate for the United Nations Organisation Stabilization Mission in
the Democratic Republic of the Congo (MONUSCO) Information Systems
Assistant job opportunity should hold a High school diploma or equivalent.
Certification/diploma or other supplemental academic qualifications or training
in information and telecommunication systems is required. Certification in ITIL
and Prince2 is desirable.

minimum of seven (7) years of progressively responsible experience in
information systems analysis, database installation and management and website
development, systems administration and maintenance, software applications,
hardware installation and related work is required. Experience in installing a
robust and complex network with a multi-cultural team is desirable.

fluency in oral and written
English is required.



Knowledge of information
technology and applications, including computer system networks. Good technical
skills, ability to conduct network maintenance, provide server services, user
support, implement and maintain Business Continuity systems, and information
systems security and control. Shows pride in work and in achievements;
demonstrates professional competence and mastery of subject matter; is
conscientious and efficient in meeting commitments, observing deadlines and
achieving results; is motivated by professional rather than personal concerns;
shows persistence when faced with difficult problems or challenges; remains
calm in stressful situations. Takes responsibility for incorporating gender
perspectives and ensuring the equal participation of women and men in all areas
of work.

Keeps abreast of
available technology; Understands applicability and limitations of technology
to the work of the office; Actively seeks to apply technology to appropriate
tasks; Shows willingness to learn new technology.

Considers all
those to whom services are provided to be “clients” and seeks to see things
from clients’ point of view; establishes and maintains productive partnerships
with clients by gaining their trust and respect; identifies clients’ needs and
matches them to appropriate solutions; monitors ongoing developments inside and
outside the clients’ environment to keep informed and anticipate problems;
keeps clients informed of progress or setbacks in projects; meets timeline for
delivery of products or services to client.


NB: The United Nations does not charge a
fee at any stage of the recruitment process (Application, interview meeting,
processing, or training). The United Nations does not concern itself with
information on applicants’ bank accounts.


How to Apply:

Please note that failure to comply with the below will render your
application invalid for this process.

and qualified applicants should submit their applications with cover letter
together with the attached United Nations Personal History form (P-11) only.

For the
online Personal History Profile (visit https://inspira.un.org to generate a

applications MUST indicate the MONUSCO Job Opening number for which they are
applying, on the subject line in the e-mail. e.g. ESB/GJO/ISA/01/10-2020

applicants MUST indicate the telephone number and email address with location.
Applications without telephone number and the email address with location WILL

received after the deadline will NOT BE ACCEPTED.

successful applicants will be contacted for WRITTEN SUBSTANTIVE and COMPETENCY


Email details to: monusco-hrs-recruitment@un.org         


NB: Please enter the reference of the job opening
in the subject line of your e-mail (Check top of advert for job opening
number). Each applicant must bear in mind that submission of incomplete or
inaccurate applications will render that applicant ineligible for consideration
for the job opening. Initial screening and evaluation of applications will be
conducted based on the information submitted. Applications cannot be amended
following submission.


Deadline: 6th November


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