The Ugandan Jobline

 

Job Title:    IT Executive (Fresher Jobs)

Organization:  Aramex

Duty Station:  Kampala,
Uganda

 

About US:

Aramex was founded in 1982 and has grown to become a world leader in
comprehensive transport and delivery solutions for business and consumers.
Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub
and on the site of historic trade routes linking east and west, commerce and
transport are deeply embedded in Aramex’s DNA.

 

Key Duties and
Responsibilities:

·       
Frontline
support to all Aramex branches from the helpdesk system or telephonically

·       
Hardware
and Software installations and support

·       
Helpdesk
system queries, quick and effective resolution of the queries

·       
Install
in-house software at customers

·       
Create
and manage user accounts and access permissions.

·       
Set up
workstations for new  employees
(software/hardware)

·       
Support
and  troubleshoot hardware/software
issues on workstations/scanners and 
ensure latest software updates deployment.

·       
Maintain
local servers (DHCP, Print Servers…) and responsible for local Server Room.

·       
Manage
data Backup schedules and physical backup media storage (including offsite
keeping and  sending to InfoFort where
applicable)

·       
Manage
Handheld device (Android, iOS, Windows CE)

·       
Ensure
implementation of latest software security patches and  updates

·       
Run
scheduled antivirus and  resolve threats
immediately as it occurs

·       
Monitor
local  servers health, link status for
all country branches and  call centre
systems

·       
Handle
Service Desk  and  resolve cases on daily  basis

·       
Maintain
annual inventory of all IT related assets (hardware and  software)

·       
Supervise
and  follow  up on tasks given to external IT companies

·       
Handle
all systems issues related to security, card access team, networking &
maintenance

·       
Follow
up with internet and  telecom providers

·       
Suggest
IT requirement to be included in the IT budget.

·       
Adhere
to company HSSE, compliance and sustainability corporate policies

 

Qualifications, Skills and
Experience:

·       
The
applicant for the Aramex IT Executive job placement must hold a Diploma or
bachelor’s degree in a related field

·       
Microsoft
Certification in CCNA/MCSE will be added advantage

·       
Windows
Servers, Windows 10 extensive knowledge

·       
Basic
knowledge of Office 365

·       
Similar
role experience of at least one year from a reputable Organization

·       
Excellent
written and verbal communication skills

·       
Ability
to work well with a team in a fast paced, constantly changed environment and
follow instructions from supervisors and senior colleagues

·       
Dependable
to be at work during assigned shifts and to complete work as expected

·       
Ability
to multitask and meet specific goals set by supervisors and management

·       
Extensive
Hardware knowledge including: Desktops, laptops, printers and networking
equipment

·       
Hardware
installations and set up

·       
Basic
networking skills

·       
Communication  – Written & Verbal

·       
Attention
to detail

·       
Problem
solving

·       
Multi-tasking

 

Competencies

·       
Customer
service orientation

·       
Communication
(Verbal & Written)

·       
Teamwork

·       
Planning
and organising

·       
Must be
able to work independently and use initiative

·       
Must be
able to work under pressure

 

How to Apply:

All candidates should send their online applications at the link below.

 

Click
Here

 

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latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

 

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