Job Title: Exports Manager
Organization: Bolloré
Transport & Logistics (U) Ltd
Duty Station: Kampala,
Uganda
Reports to: Director
Logistics Solutions
About US:
Bolloré Transport & Logistics (U) Ltd was first established in Uganda
in 1968 as a long-haul transporter and customs agent. 51 years later, the
company has grown to become a specialist in integrated logistics solutions
offering end-to-end logistics solutions that meet the supply chain requirements
of clients from a wide range of industries in the region. On the whole, Bolloré Logistics is a global
leader in international transport & logistics. Constantly adapting to its
customers’ changing needs, the company has enriched its expertise to become a
tierone supply chain partner and one of the top 10 transport and logistics companies
in the world with the largest integrated logistics network in Africa.
Job Summary: Reporting
to the Director Logistics Solutions, the Exports Manager will be responsible
for managing all Seafreight export clearing and forwarding activities.
Key Duties and
Responsibilities:
Manage The Team
·
Inform
N-1 of the entity strategy/ evolutions and communicate on required alignments
·
Set
goals in terms of quality of service & costs control
·
Assess
the performance of the team
·
Develop
& maintain the competencies for the team
·
Ensure a
smooth transfer of files/issues within the team
·
Setup an
induction program for newcomers in collaboration with the Human Resource office
·
Apply a
leave management policy for the team
·
Organize
recruitments (after validation by the Director Logistics Solutions) in
collaboration with HR department and participate in the interview/selection of
potential staff
Build & Adapt Process & Organizations
·
Build
and review regularly the Clearing & Forwarding organisation including the
COM units set up (staff, skills). COM units must be balanced in terms of skills
and seniority
·
Define
SOPs in collaboration with QHSE department
·
Organize
the quality review within operations with the support of Quality, Health,
Safety and Environment department & implement validated recommendations
Manage Client Portfolio
·
Split
the client’s portfolio between the different COM units
·
Review
regularly the client portfolio of all departments regarding quality of service
delivered, profitability and available means
·
Ensure
that the appropriate quality of service is delivered to clients (according to
quotation conditions)
·
Ensure
that no potential business with current clients is lost
Manage Client Relationships
·
Define
the general tariff grid & submit it to the Director Logistics Solutions for
validation
·
Validate/
Support Sales department actions for specific quotations (technical validation
& tariff)
·
Support
Sales department during presentations before clients
·
Validation
of cash clients in the business software
Monitor Quality Of Service And Profitability For The Department
·
Responsible
for the achievement of budget goals, split by departments in terms of gross
margin, costs, disbursements, DSO and Quality of Service
·
Review
and analyse disbursements + involvement in disbursement control committee
(request arbitrations or decision validation concerning files in anomaly) in
collaboration with Disbursement Control Manager
·
Update
& review of invoicing lines (once a year minimum)
Manage Operational Relationship With Subcontractors
·
In
charge of operational relationship with selected subcontractors (excluding
tariffs negotiation) including internal ones
·
Organize
and follow the quality of service delivered by the subcontractors & provide
corresponding feedback to the Director Logistics Solutions
·
Ensure
the balance in terms of workload between the different subcontractors
Alert/Inform Management
·
Implement
specific organization/ control on major potential risks (temporary import,
direct delivery, exemption process…) and perform a monthly follow-up at least,
in collaboration with Customs Risks Manager
·
Alert
management in case of significant operational issue (huge impact on quality of
service, on invoicing, on sensitive clients…)
·
Inform
management of any relevant information regarding our business activity or
environment
Qualifications, Skills and
Experience:
·
The
applicant must hold a Degree in Business Administration, Supply Chain
Management or its equivalent
·
At least
five years of experience in clearing and forwarding
·
At least
5 years’ experience as a manager
·
Local
knowledge of the East African Region
·
Good
knowledge of Microsoft office
·
Good use
of email
·
Excellent
communicator
·
Natural
leader
·
Decision
maker
·
Team
player
·
Resilient
·
Organised
·
Open
minded
·
Strong
admin and follow up skills
·
Ability
to drive a team to a common goal
How to Apply:
All suitably qualified and interested candidates should send their
applications to [email protected]
NB: Only shortlisted candidates will be
contacted. Bollore Transport & Logistics Uganda Ltd is an equal opportunity
employer. Women are encouraged to apply
Deadline: Saturday, 20th
October 2020
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