The Ugandan Jobline

 Job Title:    Country Technology Head

Organization:  Citi
Bank

Duty Station:  Kampala,
Uganda

About US:

Citigroup is today’s pre-eminent financial services company and was built
to create a highly diversified financial services company that could act as one
to deliver solutions to clients throughout the world. With the most diverse
array of products and the greatest distribution capacity of any financial firm
in the world, our employees manage 200 million customer accounts across six
continents in more than 100 countries. Citi works tirelessly to provide
consumers, corporations, governments and institutions with a broad range of
financial services and products. We strive to create the best outcomes for our
clients and customers with financial ingenuity that leads to solutions that are
simple, creative and responsible.

Job Summary:  The
Infrastructure Intermediate Technology Analyst is an intermediate level role
responsible for assisting with LAN / WAN and help desk administration
activities, including network maintenance, technical guidance, and security in
coordination with the Technology Infrastructure team. The overall objective is
to use infrastructure technology knowledge and identified policies to process
data, resolve issues and execute administrative tasks.

Key Duties and
Responsibilities:

·        
Resolve
moderately complex problems/projects through analysis, technical experience,
and precedents; provide analysis for more complex issues, escalating as appropriate

·        
Participate
in testing activities, including the creation and execution of basic test
scripts and evaluating results for possible enhancements

·        
Complete
control activities (risk, self-assessment, COB, audit, etc.) and makes
recommendations for enhancements

·        
Collect
and organize requirements for hardware acquisition and deployment activities

·        
Gather,
compile and synthesize information regarding technology processes or systems;
create and prepare reports

·        
Assist
in systems implementation/enhancements and post implementation activities

·        
Reach
solutions through technical experience and precedents

·        
Exchange
ideas and information in a concise and clear manner

·        
Has the
ability to operate with a limited level of direct supervision.

·        
Can
exercise independence of judgement and autonomy.

·        
Acts as
SME to senior stakeholders and /or other team members.

·        
Appropriately
assess risk when business decisions are made, demonstrating particular
consideration for the firm’s reputation and safeguarding Citigroup, its clients
and assets, by driving compliance with applicable laws, rules and regulations,
adhering to Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing and
reporting control issues with transparency.

Qualifications, Skills and
Experience:

·        
The
applicant must hold a Bachelor’s/University degree or equivalent experience

·        
2-5
years of experience in a Technology Infrastructure role
(education/professional) with demonstrated knowledge of operational process
change and improvement

·        
Effective
written and verbal communication skills

·        
Effective
analytic/diagnostic skills

·        
Ability
to communicate technical concepts to non-technical audience

·        
Ability
to work with virtual and in-person teams, and work under pressure or to a
deadline

How to Apply:

All candidates should send their online applications at the link below.

Click
Here

For more of the
latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Related Jobs