Job Title: Sales and Recovery Officer (5
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Organization: EnerGrow
Duty Station: Uganda
About US:
EnerGrow provides
demand stimulation services for utility companies and mini-grid companies,
increasing consumption of energy amongst existing connections and incentivizing
new customers to seek a connection. EnerGrow is an appliance financing company
based in Uganda, founded in December 2017.
EnerGrow is
conducting a pilot financing project for women led businesses in Mbale District
to identify opportunities and inform its program methodology. Their aim is to
grow sustainable, productive business that can increase electricity demand in
Uganda in the long run.
Job Summary: The
Sales and Recovery Officer is responsible sales of loan products to prospective
clients and for proper management of account receivables by minimizing credit
losses and maximizing recoveries. Make sure effective debt collection actions
are taken against delinquent accounts in accordance with the statutory and
internal policies.
Key Duties and Responsibilities:
·
Ensure
the set targets on bad debt recoveries are met.
·
Ensure
day to day monitoring of all accounts in arrears in coordination with Project
Officer, Project Manager and Credit Officer
·
Providing
feedback concerning changes in customer payment behavior to the Project
Manager, Officer and Credit Officer so that appropriate changes can be made to
policies, procedures, and business strategy.
·
Attend
to regular queries from the business and customers on a day to day basis.
·
Liaisons
with external service providers i.e. local authorities on recoveries and ensure
all documentation is well executed.
·
Ensures
conformity with the overall organization’s risk management policies and
standards.
·
Ensure
compliance with the regulatory requirements and the EnerGrow’s internal
policies and procedures on asset classification, recoveries, and debt
collection.
Qualifications, Skills and Experience:
·
The
applicant must hold a Diploma/business in a business-related field preferably
with other qualifications in credit management.
·
3+ years
working experience in active debt collection/recovery gained in a financial
services industry i.e. asset-based lending
·
Must be
familiar with legislation and statutory requirements regarding loan monitoring,
recovery, and debt collection.
·
Excellent
communication and interpersonal skills
·
A team
player who can manage efficiently in a changing environment
·
Ability
to work independently
·
High
level of integrity
·
Fluency
in English and Lugisu/Lumasaba
·
Strong
skills MS Office (Excel, Word, PowerPoint)
·
Strong
written and verbal communications skills
·
Commitment
to excellence, outstanding work ethic, and attention to detail
·
Resourcefulness
and creative problem solving
How to Apply:
All candidates
should send an updated resume and cover letter to [email protected]. In your
cover letter, please state what excites you most about this role, and what you
think will be most challenging about it.
Deadline: 30th October 2020 by 6pm
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