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Job Title:    Senior
Administrative Officer (Service Delivery Manager, Staff Travel, Claims,
Education Grant)

Organization: United
Nations Regional Service Centre Entebbe (RSCE)

Duty Station: Entebbe,
Uganda

Job Opening Number: 20-Administration-RSCE-141132-R-Entebbe (M)

Reports to: Director
of the Regional Service Centre, Entebbe

Grade: P5

About US:

The Regional Service
Centre Steering Committee is the decision-making body for RSCE, in compliance
with General Assembly resolutions, United Nations Secretariat rules and
regulations, strategic guidance from United Nations Headquarters and oversight
bodies. The Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.

Key Duties and Responsibilities: Within delegated authority, the Senior
Administrative Officer will be responsible for the following duties:

Service Delivery:

• Manages, supervises and carries out the work programme for staff
  travel, Claims and education grant submissions and claims.
• Achieves RSCE key performance indicators (KPIs) and all Service
  catalogue components included in the Service Level Agreement (SLA) in the
  areas of travel, claims and education grant.
• Ensures that the outputs produced by the service lines under his/her
  supervision maintain high-quality standards;
• Prepares inputs for the work plan of the service lines under his/her
  supervision, determining priorities and allocating resources for the
  completion of outputs and their timely delivery;
• Carries out programmatic/administrative tasks necessary for the
  functioning of the service lines under his/her supervision, including
  preparation of budgets, assigning and monitoring performance parameters
  and critical indicators, reporting on budget/programme performance,
  preparation of inputs for results-based budgeting, evaluation of staff
  performance (e-Performance), interviews of candidates for job openings and
  evaluation of candidates;
• Optimizes process, policy, and system for the operations of the
  Service Line as required;
• Implements corrective/satisfaction improvement actions as required.

General:

• Acts as adviser on management matters pertaining to human resources,
  budgeting, financial and general administration.
• Ensures development, preparation, coordination and monitoring of
  work plans, strategies and programmes for the administrative activities of
  the Mission and takes the lead in securing the required human and
  financial resources.
• In cooperation with other offices of the RSCE, plans and forecasts
  the personnel, financial and logistical requirements of all the RSCE
  components.
• Exercises budgetary and administrative control.
• Certifies RSCE expenditure as the delegation of authority granted by
  the UN Controller. Reports on all administrative, logistical and financial
  matters.
• Drafts guidelines, reports and correspondence on a wide range of
  issues for the Director of RSCE and ensures that all relevant UN rules and
  regulations and policies are adhered to.
• Drafts responses to correspondence required from the Office of the
  Director of RSCE on administrative/policy documents.
• Provides advice and assists supervisors on areas of problem solving
  and dealing with ad-hoc issues that arise and undertakes tasks and special
  projects, such as Security/Evacuation Plan, welfare activities, etc as
  requested.
• Undertakes evaluation of support provided by the Office of the Director
  of RSCE to the various parts of the RSCE.
• Monitors implementation of Audit/Board of Inquiry recommendations.
• Reviews all audit observations submitted and drafts appropriate
  responses in consultation with the Director of RSCE.
• Represents the Director of RSCE in various standing Boards and
  Committees, such as Property Survey Board (PSB), Claims Review Board
  (CRB), and may act as alternate/ Chairperson of the Local Committee on
  Contracts.
• Performs other duties, as assigned.

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations Regional Service Centre
  Entebbe (RSCE) Senior Administrative Officer (Service Delivery
  Manager, Staff Travel, Claims, Education Grant) job placement should
  hold an Advanced university degree (Master’s degree or equivalent) in
  business or public administration, human resources management, finance,
  accounting, or related field is required. A first-level university degree
  with two additional years of qualifying experience may be accepted in lieu
  of an advanced university degree.

• At least 10 years of progressively responsible experience in human
  resources, budget, finance or general administration is required.
• Hands-on experience with United Nations administrative/financial
  policies and practices, or similar international organization, is
  desirable.
• Experience in a United Nations shared service center, or similar
  international organization, for field support, is desirable.
• Experience in handling complex organizational issues at the
  international level is desirable.
• Languages: fluency
  in English (both oral and written) is required. A working knowledge of
  French is desirable.

Competencies

• Professionalism –
  Ability to identify issues, analyze and formulate opinions, make
  conclusions and recommendations on complex human resources policy and
  development issues; Shows pride in work and in achievements; demonstrates
  professional competence and mastery of subject matter; is conscientious
  and efficient in meeting commitments, observing deadlines and achieving
  results; is motivated by professional rather than personal concerns; shows
  persistence when faced with difficult problems or challenges; remains calm
  in stressful situations. Takes responsibility for incorporating gender
  perspectives and ensuring the equal participation of women and men in all
  areas of work.
• Accountability –
  Takes ownership of all responsibilities and honours commitments; delivers
  outputs for which one has responsibility within prescribed time, cost and
  quality standards; operates in compliance with organizational regulations
  and rules; supports subordinates, provides oversight and takes
  responsibility for delegated assignments; takes personal responsibility
  for his/her own shortcomings and those of the work unit, where applicable.
• Client Orientation –
  Considers all those to whom services are provided to be
  “clients” and seeks to see things from clients’ point of view;
  establishes and maintains productive partnerships with clients by gaining
  their trust and respect; identifies clients’ needs and matches them to
  appropriate solutions; monitors ongoing developments inside and outside
  the clients’ environment to keep informed and anticipate problems; keeps
  clients informed of progress or setbacks in projects; meets timeline for
  delivery of products or services to client.
• Managing Performance – Delegates the appropriate responsibility, accountability and
  decision-making authority; makes sure that roles, responsibilities and
  reporting lines are clear to each staff member; accurately judges the
  amount of time and resources needed to accomplish a task and matches task
  to skills; monitors progress against milestones and deadlines; regularly
  discusses performance and provides feedback and coaching to staff;
  encourages risk-taking and supports creativity and initiative; actively
  supports the development and career aspirations of staff; appraises
  performance fairly.
• Empowering Others
  – Delegates responsibility, clarifies expectations, and gives staff
  autonomy in important areas of their work; encourages others to set challenging
  goals; holds others accountable for achieving results related to their
  area of responsibility; genuinely values all staff members’ input and
  expertise; shows appreciation and rewards achievement and effort; involves
  others when making decisions that affect them.

How to Apply:

All suitably
qualified and interested Ugandan candidates should send their applications
through the United Nations online portal at the link below.

Click
Here

Deadline: 14^th November 2020

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