Several No Experience Debt Collections Executive Jobs – Greenlight Planet Inc

 

Job Title:  Debt Collections
Executive (Several No Experience Jobs)

Organisation: Greenlight Planet Inc

Duty Station: Kampala,
Uganda 

Reports to: Customer
Service Manager

 

About US:

Greenlight Planet is
a US venture-backed, award winning social enterprise driven by a mission to
empower under-electrified communities with access to clean and affordable solar
lighting. To date, more than 3 million households in low-income off-grid communities
use Greenlight’s Sun King™ line of solar home lighting solutions.

 

Job Summary: Greenlight
Planet are seeking a dedicated Collection Agent to assist their business with
the recovery of outstanding payments from debtors. In this role, the
candidate’s duties will include communicating with customers via telephone,
negotiating payment plans with debtors, and enacting payment plans that
eliminate debt.Recruitment for this position is part of a very special project
called the Off-Grid Talent Initiative, run by Shortlist in partnership with
UKAID and the Carbon Trust. If you are hired for the position, not only will
you join your new company but you will also become a part of the OGTI Clean
Energy Leaders’ Community. This includes mentorship, peer network support,
online training and other exclusive resources, as well as follow up over the
length of your contract. Apply today, begin a career in the renewable energy
industry with your new company, and become a part of the OGTI Clean Energy
Leaders.

 

Key Duties and
Responsibilities:  

·       Utilize various skip tracing techniques and
collection strategies (often designed by employee) to locate right parties in
order to negotiate payment arrangements on high collectibility or value
accounts

·       Negotiate payment terms and methods when
right party is reached. The process often requires reviewing the account
information in database, and/or asking probing questions of the consumer in
order to better understand potential objections to payment

·       Overcome stalls and objections & suggest
money sources for debt payment

·       Utilize payment options (credit cards, direct
checks) and secure this information so that administrative services can process

·       Negotiate settlements outside of normal
guidelines, authorize credit bureaus deletions, negotiate payment arrangements
over a longer span of time than normal, take accounts out of treatment (close
accounts) within certain guidelines

·       May advise management regarding collection
strategy effectiveness for various portfolios

·       May help resolve higher level disputes

·       Take escalated calls from level I and II
collectors

·       Performs other duties as assigned

·       Updating the account details of customers and
resolving pending customer issues

 



Qualifications, Skills and
Experience:

·       Previous experience in debt collections, or a
related role is preferred

·       Ability to communicate clearly and
succinctly, utilizing proper grammar and telephone etiquette is preferred

·       Computer literacy a MUST

·       Ability to compute basic math calculations
using addition, subtraction, multiplication, division, and percentages is
preferred

·       Employee has contact with individuals within
their department and extensive external contact with consumers

·       Debt Collection skills

·       Communication skills

·       Microsoft Excel skills

·       Negotiation skills

·       Arithmetic skills

 

Desired:

Any degree

 

How to Apply:

All suitably
qualified and interested candidates should send their applications online at
the link below.

 

Click Here

 

Deadline: 17th
October 2020

 

For more of the latest
jobs, please visit 
https://www.theugandanjobline.comor find us on our facebook page https://www.facebook.com/UgandanJobline

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