The Ugandan Jobline

 

Job Title:  Telesales Call
Centre Agent (Several Fresher Job Opportunities)

Organisation: Greenlight Planet Inc

Duty Station: Kampala,
Uganda 

Reports to:  Customer Service Manager

 

About US:

Greenlight Planet is
a US venture-backed, award winning social enterprise driven by a mission to
empower under-electrified communities with access to clean and affordable solar
lighting. To date, more than 3 million households in low-income off-grid
communities use Greenlight’s Sun King™ line of solar home lighting solutions.

 

Job Summary: Greenlight
Planet is looking for an enthusiastic Telesales Representative to contribute in
generating sales for their company. The candidate will be responsible for
closing sales deals over the phone and maintaining good customer relationships.
Recruitment for this position is part of a very special project called the
Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the
Carbon Trust. If you are hired for the position, not only will you join your
new company but you will also become a part of the OGTI Clean Energy Leaders’
Community. This includes mentorship, peer network support, online training and other
exclusive resources, as well as follow up over the length of your contract.
Apply today, begin a career in the renewable energy industry with your new
company, and become a part of the OGTI Clean Energy Leaders

 

Key Duties and
Responsibilities:  

·       
Contacting
potential or existing customers to inform them about a product or service using
scripts

·       
Answering
questions about products or the company

·       
Asking
questions to understand customer requirements and close sales

·       
Direct
prospects to the field sales team when needed

·       
Enter
and update customer information in the database

·       
Take and
process Product quantity in an accurate manner

·       
Handle
grievances to preserve the company’s reputation

·       
Go the
“extra mile” to meet sales quota and facilitate future sales

·       
Keep
records of calls and sales and note useful information

 

Qualifications, Skills and
Experience:

·       
Proven
experience as telesales representative or other sales/customer service role

·       
At most
two years of experience in a similar role

·       
Proven
track record of successfully meeting sales quota preferably over the phone

·       
Good
knowledge of relevant computer programs (e.g. CRM software) and telephone
systems

·       
Ability
to learn about products and services and describe/explain them to prospects

·       
Excellent
knowledge of English

·       
Excellent
communication and interpersonal skills

·       
Cool-tempered
and able to handle rejection

·       
Outstanding
negotiation skills with the ability to resolve issues and address complaints

·       
Ability
to remain calm under pressure

·       
Professional
tone

·       
Communication
skills

·       
Microsoft
Excel

·       
Customer
Centric Solutions

·       
Negotiation
skills

 

Desired:

Degree a plus

 

How to Apply:

All suitably
qualified and interested candidates should send their applications online at
the link below.

 

Click Here

 

Deadline: 17^th
October 2020

 

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