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Job Title:    
Regional Manager

Organisation: UGAFODE Microfinance Limited

Duty Station: Kampala, Uganda

Ref: HR/STAFF/VAC – 07/09/7/20

About US:

UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.

Job Summary:  The Regional Manager will be responsible for
the administration and efficient operation of full service branches within
his/her assigned region, including operations and all other aspects of the
regional office’s loan delivery, customer service, processes and procedures,
plans and steering a high growth portfolio (loans and savings) in accordance
with regulatory and other UGAFODE policies and procedures.

Key Duties and Responsibilities:  

·       
Development
and implementation of regional strategic plan: Develops/reviews annual budgets and work plans in liaison with branch
managers and other stakeholders as well as; ensuring adequate staffing to
manage the strategic and operational objectives of the regional office and the
institution at large in compliance with set policies & procedures at all
times.

·       
Embed
Portfolio quality management in regional branches: Plan and monitor portfolio growth in the
branches, monitors the regional office performance and growth of clientele base
and business volume of the regional office.

·       
Responsiveness
to Customer needs: Provides
leadership in identification, assessment, monitoring and overall management of
customer concerns so as to promote Customer needs and potential improvement in
product quality, ensure customer satisfaction and retention through the use of
standard customer care survey tools.

·       
Administrative
roles with regard to operational activities: Ensures oversight to operational efficiency by making reviews of the
company policies and procedures with recommendations to management. Administers
staff meetings, discipline and enforces compliance to UGAFODE set standards and
procedures at all times.

·       
Regional
performance Reporting:
Analyses, compiles and provides required reports and analysis to management as
per the most recent update of reporting requirements. Such reports may include
Quarterly, monthly, weekly and daily reports and as may be required.

·       
Credit
Approvals: Responsible for
appraising, approval and or refer of all branch loans that are above 5M in
accordance with UGAFODE credit policies and procedures.

·       
Sales
plans: Prepares and coordinates
sales strategy to drive growth within the region by assessing local market
conditions and identifying current and prospective sales opportunities as well
as acting as functional liaison for operational activities between branch Sales
and all operational support departments.

·       
Regional
Branch Audits: Conducts
periodic branch operational audits to ensure adherence to policy and
procedures, ensuring that acceptable audit results and adherence to branch and
regulatory procedures audits at all times.

·       
Team
supervision: Takes full
responsibility for guiding of all direct reports, focusing on all aspects of
sound people management e.g. Coaching, On-the-job training, Development,
Performance Management, compliance to set standards and Employee engagement.

Qualifications, Skills and Experience:

·       
The applicant
for the UGAFODE Microfinance Limited Regional Manager job placement must hold a
Bachelor’s degree in Commerce and Accounting (B.Com), business administration
(B.BA/Banking), or related discipline.

·       
At least
five years of work experience in a recognized micro finance institution or
commercial bank, with at least one year’s experience at Branch Manager Level,
or other acceptable supervisory capacity such as Credit Supervisor, or
Accountant.

·       
A sound
knowledge of micro finance, principles, and practices of banking.

·       
Extensive
and in-depth knowledge of Branch management/Operations in a Banking environment

·       
Knowledge
of the full MS Office suite.

·       
Customer-oriented

·       
Integrity
and professional ethics

·       
Teamwork

·       
Influencing
and negotiation

How to Apply:

If you believe you
meet the requirements as stated, submit an application letter together with an
up- to-date CV to our email: recruitment@ugafode.co.ug. Please indicate the job
title and vacancy reference number for the job you are applying for in the
Email Subject Line. Your applications should be addressed to the Head of Human
Resources

Deadline: 11^th September 2020

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