The Ugandan Jobline

Job Title:    
Office Assistant

Organisation: UGAFODE Microfinance Limited

Duty Station: Kampala, Uganda

Ref: HR/STAFF/VAC – 03/09/7/20

About US:

UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.

Job Summary:  The Office Assistant will be responsible for
Administrational support to the branch in the areas of office purchases,
cleanliness of the office premises, provision of refreshments, as well as
managing branch deliveries in a cost efficient manner and as guided by UGAFODE
internal policies and procedures.

Key Duties and Responsibilities:  

·       
Managing
cleanliness/tidiness of work premises: Taking charge of all branch premises and ensuring that office space as
well toilets are kept tidy, clean and conducive to customers and employees.

·       
Managing
stock of essential supplies:
Making requisitions for supplies of sugar, tea leaves, toiletries and
stationery and maintaining proper records so as to manage them efficiently and
effectively.

·       
Branch
Welfare: Supply refreshments,
teas, bites and water for smooth running of office operations at the branch in
a timely manner with due regard to safety standards at all times and controls
of branch business operations.

·       
Processes
branch deliveries: Support with
processing of all incoming and outgoing branch deliveries/Office errands as and
when are needed. These would include; office deliveries, purchases, stocking or
any other as may be approved by relevant authorities from time to time.

·       
Reporting
and accountability: for all
advances made i.e. cash against procurement budget related to the office
assistant role as well as reporting on all branch damages, blockages, stock
outs in a timely manner.

·       
In
charge of advance arrangement for office meetings: by ensuring that the premises are clean,
refreshments are availed as and when required.

·       
Compliance: Ensure adherence to UGAFODE set standards
and controls in operations such as; customer and staff welfare complaints
management, service turnaround time by implementing measures aimed at
guaranteeing an effective and efficient process in the role of office
assistant.

·       
Support
to customer care desk: offering
any support aimed at enhancing a sterling customer experience at the branch;
including making photocopies, handling inquiries as well as cross selling of
UGAFODE products to customers or as may be requested from time to time so as to
attract, retain and effectively manage branch customers.

Qualifications, Skills and Experience:

·       
The applicant
for the UGAFODE Microfinance Limited Office Assistant job placement must hold
an Ordinary Certificate of Education (UCE) or Equivalent. Any formal or
informal training in office management is added advantage

·       
Any work
experience related to the role

·       
Knowledge
of the full MS Office suite.

·       
Ability
to manage time and take priority

·       
Planning
and organizing skills

·       
Interpersonal
relations skills

·       
Teamwork
and Attention to Detail

·       
Multitasking

·       
Preventability

·       
Personal
hygiene 

How to Apply:

If you believe you
meet the requirements as stated, submit an application letter together with an
up- to-date CV to our email: recruitment@ugafode.co.ug. Please indicate the job
title and vacancy reference number for the job you are applying for in the
Email Subject Line. Your applications should be addressed to the Head of Human
Resources

Deadline: 11^th September 2020

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