No Experience Portfolio Quality Officer (Debt Collector – Calling Section) Job Placements – Watu Credit


Job Title:        Portfolio Quality Officer (Debt
Collector – Calling Section)

Watu Credit

Duty Station:
Kampala, Uganda

Salary: 850,000
UGX month/gross + KPI bonus


About US:

Watu Credit is a
dynamic fast growing non-bank finance company that harnesses technology to
offer both secured and unsecured lending primarily via mobile services. Watu
Credit aims to become the leading East African provider of a broad set of
inclusive financial products, delivered through technology in a fast, efficient
and professional manner. The Company commenced its business operations in 2015
in Kenya, further expanding to Uganda in 2019, with the clear vision to be the
best in class provider for short and medium term loan products tailored to the
exact needs of target customers and delivered through mobile


Job Summary:  The Portfolio Quality Officer (Debt Collector
– Calling Section) will be in charge of monitoring and control of payments of
asset-backed finance portfolio.


Key Duties and Responsibilities: 

  • Monitoring and payment control of assigned portfolio of clients
    using Company software.
  • Ensuring clients’ adherence to payment schedules through pro-active
    follow up calls and reminders.
  • In case of clients overdue, identifying and implementing the most
    efficient debt recovery methods and techniques.
  • Following up on phone calls with overdue clients to ensure debtor’s
    accounts are up to date.
  • Maintaining records about clients’ financial status, reporting daily
    to the management.
  • Developing and strengthening clients relationships, regularly
    updating clients on Company policies and new products, providing
    tailor-made financial solutions through the range of products offered by
    the Company.
  • Providing training and sharing knowledge with Interns/Trainees
    employed by the Company.
  • Any other duty as may be assigned by the management.


Qualifications, Skills and Experience: 

  • The applicant must hold a Diploma/Degree in Accounting, Finance,
    Business Administration or related studies.
  • Previous experience in Debt Collection preferred (for those with no
    experience, Internship/training will be provided).
  • Excellent communication skills.
  • Strong analytical power & problem solving.
  • Ability to adapt quickly and work independently.
  • Good PC skills.
  • Fluent English and Luganda in verbal and writing.


How to Apply:

All suitably
qualified candidates are invited to submit Cover Letter, detailed CV, earliest
start date to our email


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