The Ugandan Jobline

 Job Title:        Sponsorship Assistant

Organisation:  Plan International

Duty Station:   Uganda

Reports to:  Sponsorship
Coordinator

 

About US:

Plan International
is an independent development and humanitarian not for profit organization that
advances children’s rights and equality for girls. We believe in the power and
potential of every child. But this is often suppressed by poverty, violence,
exclusion and discrimination. And its girls who are most affected. Working
together with children, young people, our supporters and partners, we strive
for a just world, tackling the root causes of the challenges facing girls and
all vulnerable children. We have been building powerful partnerships for
children for more than 75 years, and are now active in more than 70 countries.

 

Job Summary:  The Sponsorship Assistant will assist the
Sponsorship Coordinator in giving support in the department and promotion of
Plan International Uganda’s Country goals in growth, customer satisfaction and
establishing an effective linkage with National Office (NO) and other
stakeholders, ensuring that both units offer efficient and adequate support to
field operations

 

Key Duties and Responsibilities:  

SCIs and SCUs:

·       
Type,
proof read and compile all SCIs and SCUs for each month in time (A minimum of
70 SCIs and SCUs typed & processed daily).

·       
File
original SCI or SCU questionnaire on SC file.

·       
Use
checklist to ensure that information on the SCIs and SCUs is accurate,

·       
Download
quality photos from the field staff to a designated file for future use

·       
Encode
digital photos using the approved Child Data photo Encoding Tool (CDPET)

·       
Upload
to child data photos and SCIs of all enrolled children within five days of
enrolment

·       
In line
with sponsorship commitment 9, ensure that there is no backlog on SCUs
submitted by frontline staff.

Production of
Quality Sponsorship Communications (letters and gifts) in line with the
sponsorship commitments:

·       
Read all
SP/SC letters and highlight all questions in them before sending to Sponsorship
Coordinator for tracking.

·       
Refer
all controversial statements in SP letters to the Sponsorship Coordinator for
review.

·       
Verify
National Office Inquiries (NOIs), SCCDRs and cancellations as assigned by the
supervisor.

·       
Ensure
that SP addresses do not reach the frontline staff and SCs.

·       
Open all
SP parcels to SCs, scan for inappropriate content and pass on to the
Sponsorship Coordinator within 5 days of receipt.

·       
All SP
mail and gifts to different CDFs must be properly packed and labeled and handed
over to CDFs after they have verified

·       
Dispatch
SC communications to NOs on a weekly basis so as to meet the requirements of
commitment 6 and 7.

·       
File all
carbon copies of SP/SC letters and correspondences in their respective SC files
folders

Empowerment and
sustainability:

·       
Support
community trainings in Sponsorship communications

·       
Verify
existence of SCs/ SC family members in the system as required by program staff

·       
Participate
in working with children and community members to produce quality and timely
Program Area Overviews (PAO) and Sponsorship/Program Area Reports (SPAR)

SC Cancellation and
Graduations:

·       
Type
cancellation/graduation memos in free format correctly, accurately and timely
before submitting to the Sponsorship Coordinator for final editing and quality
control

·       
Upload
all CMSCs to Child Data within 4 weeks of cancellation

·       
File
copies of CMSC and cancellation questionnaires in their respective SC file
folders.

New Enrolment:

·       
Support
enrolment of SCs in new locations.

·       
Enter
into child data SCI information with complete quality photos for new enrolments
within five days of enrolment

·       
Open and
properly label files for new enrolment immediately

 

Qualifications, Skills and Experience:

·       
The Plan
International Sponsorship Assistant should hold an advanced Degree in
Secretarial Studies, Business Administration or any other related field.

·       
Must
have at least 2 years working experience preferably with an NGO.

·       
Good
computer skills especially in Micro-soft Word and Excel

·       
Good
typing skills of not less than 50 words per minute.

·       
Knowledge
and Experience in Database management may be an added advantage.

·       
Knowledge
of Database management and sponsorship systems policies and procedures is
essential for this post

·       
Computer
skills and use of relevant software and other applications

·       
Good
communication skills both written and verbal

·       
Interest
in the wellbeing of the disadvantaged

·       
Excellent
interpersonal skills

·       
High
level of flexibility

·       
Excellent
time management & organizational skills

·       
The post
holder must be a result oriented person

·       
Demonstrates
a ”self-starter” attitude and an ability to take initiative and work with
ambiguity

·       
Demonstrates
an ability to participate in a team-working environment

·       
Is
honest, fair and truthful

·       
Demonstrate
willingness to spend extra time to achieve results.

·       
Exhibits
value for money considerations and opportunities in all decisions and current
practices

·       
A
pleasant, open minded, hardworking and friendly personality.

·       
Able to
work efficiently under pressure

·       
Children,
family and community development issues.

·       
Prior
customer care training /experience.

·       
Proficiency
in both oral and written communication skills in English

·       
Must
demonstrate ability to generate and utilise digital images

·       
Has
experience using Windows 2007 and above, outlook express or Outlook 2007,
Anti-    virus software.

·       
Has
experience in Basic backup and recovery procedures for corporate systems.

·       
Has
experience working on a LAN environment.

 

How to Apply:

All Qualified
candidates please apply online at the link below.

 

Click
Here

 

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