The Ugandan Jobline

Job Title:    IT Officer (2 Fresh Graduate Job
Placements)

Organization: African
Clean Energy (ACE)

Duty Station:
Uganda

About US:

African Clean Energy
(ACE) is a B-Corp certified enterprise that produces and distributes the ACE
One solar-biomass hybrid energy system. A small-yet-powerful smokeless stove,
it will virtually eradicate the catastrophic impact that traditional cooking
and heating methods inflict on health, environment, and poverty in developing
countries around the world, and provides electricity.

Job Summary:  The IT officer position is an entry job
position at ACE. The job holder is responsible for supporting all aspects of
the IT systems and services. Additionally, the role includes responsibility for
ensuring the security and integrity of computer operations and systems
development in accordance with the company’s strategic plan & IT plan .

Key Duties and
Responsibilities: 

·       
Installing
and configuring computer hardware operating systems and applications to latest
versions and malware free.

·       
Assisting
staff or clients through a series of actions, either face to face; email or
over the telephone to help set up systems or resolve issues.

·       
Troubleshoot
technical issues to resolution and/or escalate to team Amsterdam, supplier or
partner organizations/ companies as required.

·       
Manage
Helpdesk offices, planning and prioritizing systematically to minimize backlog
and ensure operational efficiency.

·       
Ensure
system and data security is maintained at a high standard, ensuring the
integrity of computer operations and systems development are in accordance with
the company’s strategic plan & IT plan.

·       
Expedite
the repair of hardware faults and software configuration problems, notifying or
forwarding to relevant suppliers in a timely manner.

·       
Provide
technical assistance to company teams and undertake technical roles when
required; supporting the roll-out of new applications and solutions. Create
training material to help the teams understand the usage of their hardware and
software to the fullest.

·       
Provide
first hand help and training for Software usage when a new team member
onboards.

·       
Demonstrate
commitment to and promotion of a culture of service at ACE and do continual
improvement within the teams.

·       
Maintain
and develop excellent working relationships with staff, suppliers, conducting
dealings in a professional and appropriate manner.

·       
Assist
with ongoing development of related company policies and procedures, including
appropriate controls around organizational change management.

·       
Any
other duties as may be assigned from time to time.

Qualifications, Skills and
Experience:

·       
Applicants
should be Ugandans in possession of an Honors Bachelor’s Degree in Computer
Science or Information Technology and Computing; or Computer Information
Systems and Administration; or Business Information Systems; or Business
Computing or Systems Administration; or Software Engineering Systems Design and
Analysis; or any other closely related discipline in the field of Information
Technology from a recognized University/Institution.

·       
Recent
graduate from a recognized University

How to Apply:

All candidates should apply
online at the link below.

Click
Here

Deadline: 30^th
September 2020

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