Restoring Family Links Field Officer NGO Jobs – International Committee of the Red Cross (ICRC)


Job Title:       Restoring
Family Links Field Officer

Organisation:  International Committee of the Red Cross (ICRC)

Duty Station:  Uganda

Reports to:  RFL


About US:

The International
Committee of the Red Cross (ICRC) is a neutral and independent international
humanitarian organisation, which assists and protects victims of armed
conflicts and other situations of violence. The ICRC Tracing team, in cooperation
with Uganda Red Cross Society (URCS), provides services to people separated by
conflicts and other situations of violence in order to search for their family
members and re-establish contact between them, especially unaccompanied
children and vulnerable adults.


Job Summary:  The Restoring Family Links Field Officer works
under the direct supervision of the RFL Delegate and is responsible for the
implementation and monitoring of ICRC /URCS RFL and Child Protection activities
in West Nile. He/she ensures proper treatment of RFL enquiries arising from
conflict, violence or natural disaster related family separations and Child
Protection needs. Under the direct supervision of the RFL Delegate, ensures the
adequate implementation of RFL and Child Protection activities in West Nile
region in coordination with URCS.


Key Duties and Responsibilities:  

of RFL and Child Protection needs in the area of responsibility and share
reports with the supervisor

and share any relevant information on refugee population movement into and out
of the settlements of responsibility.

the URCS field in the collection, recording and distribution of Red Cross

the URCS in the implementation of free phone calls to the refugees.

the registration, filing, referral and follow up of tracing cases.

the URCS team in the identification, registration, referral follow up and where
possible organize for the reunification of Unaccompanied Minors (UAM),
vulnerable separated children or adults in the settlements or across the

constant support and coaching to the volunteers and staff members of the URCS,
and maintain a good working relationship with the URCS’ field staff;

the strict application of tracing guidelines and criteria regarding all tracing

closely and keep direct supervisor informed about activities and initiatives
undertaken by other organisations in relation to tracing/RFL and child

coordination and networking with other humanitarian actors in the area of
responsibility through referral of cases and participation in periodic
group/cluster meetings

and share field trip reports with the supervisor writes field trip reports


Qualifications, Skills and Experience:

applicant must hold a University degree in relevant field

At least
three years of work experience in the humanitarian field

command of English, both written and spoken

of Madi, Luo, Aringa, Lugbara, Kiswahili or Arabic

good computer skills

planning and organisation skills

and reliable person, trustful and rigorous

for immediate deployment

interpersonal skills, ability to deal with people respectfully and show empathy
to others

Able to
work under pressure, flexible and open to working extra hours if necessary

to learn and adapt to new working methods


How to Apply:

All suitably
qualified and interested candidates should submit their electronic application,
CV and copies of academic documents, work certificates to


NB: Please attach your
documents as a single file document. No paper applications will be received and
write “RFL Field Officer” as the subject of application email.


Deadline: Friday 28th August 2020.


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