Innovation Supervisor Jobs – National Social Security Fund (NSSF)



Organisation: National
Social Security Fund (NSSF)

Duty Station: Kampala,

Reports to:  Innovation Services Manager


About US:

National Social
Security Fund (NSSF) is positioning itself to be the Social Security Provider
of Choice in Uganda. With our shared purpose of being the Social Security
Provider of choice, providing exceptional customer service and better
operations with a workforce that is well motivated and skilled.


Job Summary:   The Innovation Supervisor will facilitate the
execution of innovation activities aimed at driving innovation amongst staff
within the Fund (internal innovation).He/she will also be responsible for
facilitating the change management processes (primarily training and
communication) required for adoption and scaling innovation best practices
within the Fund, which, in turn, will drive towards the unit’s objective of
positioning the Fund as a centre of excellence in innovation.


Key Duties and Responsibilities:  

key resources, activities, and dependencies for the operationalization of the
innovation programme based on the Innovation Strategy

o   Work with Innovation Manager to develop the
operational/execution plan for the internal innovation programme delivery.

o   Monitor and escalate risks that have the
potential to disrupt delivery of the innovation programme.

o   Monitor and drive the Innovation Programme’s
Key Performance Indicators (KPIs) and work with the Innovation Manager to
develop strategies to address KPI slippage

o   Oversee the management, monitoring and
administration of the Fund’s Internal Innovation Programme Budget.

strategic relationships and partnerships for implementation of the internal
innovation programme

o   Work with the Innovation Manager to identify,
acquire and manage new requirements and stakeholders for the internal
innovation programme. These may include requirements for business process changes,
development of Memoranda of Understanding (MoUs), Expressions of Interest
(EoIs), Terms of Reference (ToRs), training needs, etc.

o   Lead the execution of the internal innovation
programme with internal and external stakeholders in line with the Fund’s strategic
vision and innovation programme requirements.

o   Lead in the development of reports in line
with the innovation programme reporting requirements for various stakeholders.

on change management processes for effective implementation of the internal
innovation programme

o   Work with Human Resources Department to
develop innovation as a core culture and competency of the Fund by creating a
critical mass of expert innovators within the Fund and driving participation of
staff in innovation initiatives.

o   Work with Human Resources Department to
Identify training needs for innovation participants, stakeholders and partners
and ensure facilitation for the necessary training is planned for and delivered

o   Ensure that an internal innovation
communication plan is been developed and is being executed and tracked.

with the Innovation Manager to research and identify needs for the internal
innovation programme with the aim of positioning the Fund as a Thought Leader
and Centre of Excellence

o   Work with Human resources to identify
training needs for the Innovation Services team to build subject matter
expertise within the Unit on innovation delivery, management and scaling an
innovation culture within the Fund.

o   Facilitate the development of an innovation
knowledge-bank of best practice that isbeing used by industry, good practices
and lessons learnt by the Fund, and standardized processes, tools,
methodologies and approaches that are being used by the Fund to drive the
innovation programme.

with the Programme Management Office to facilitate the scaling of approved
internal innovations.

o   Participating in calendar milestones and
activities aimed at enabling the Strategy department to achieve its mandate,
e.g. providing support over the facilitation of the annual Strategy retreat,
analysis for reporting on key Tier 1 KPIs of the Fund, etc.

as a key resource and/or advisor in the development and delivery of the Fund’s
digital transformation strategy.

the innovation team directly reporting to him/her and providing support on
career development and aspiration of the team.

in internal staff management processes such as performance reviews, supervisory


Qualifications, Skills and Experience:

applicant for the National Social Security Fund (NSSF) Innovation Supervisor job must hold a Bachelor’s degree in a
business or technology-related field.

but desired: certification in any of the following business analysis, such as:

from the Project Management Institute (PMI); or 
Certification of Capability in Business Analysis (CCBA) from the
International Institute of Business Analysis (IIBA); or Practitioner
Certificate in Business Analysis Practice from the British Computer Society –
Chartered Institute for IT; or a degree equivalent in Business Analysis

but desired: certification in any of the following Project Management, such

Associate in Project Management (CAPM) from PMI; or Agile Prince2 Foundation
from Axelos / HM Cabinet Office; or a degree equivalent in Project Management.

minimum of four years of combined professional experience in a supervisory
capacity in a busy office environment actively managing teams, with at least
one year serving in a transformation project.

analytical and business acumen

with a problem-solving attitude and willingness to think creatively to reach

and able to build bridges across cross-functional teams.

listening skills and the ability to listen for feedback, and validate and
address concerns.

presentation skills.

to travel domestically and globally to deliver Innovation-related work (e.g.
consulting, guest speaking, investor partner networking, etc).


How to Apply:

All interested
individuals should send copies of academic credentials, application letters and
detailed CV addressed to the Head of Human Resources & Administration to for registration and onward transmission.


NB: Please note that canvassing or lobbying will lead to automatic
disqualification of the candidate.


Deadline: 21st August 2020


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