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Job Title:   ICT Officer (2 Fresher Job Vacancies)

Organization: Insurance
Regulatory Authority of Uganda (IRA)

Duty Station:
Kampala, Uganda

Reports to: Senior
ICT Officer

About US:

The Insurance
Regulatory Authority of Uganda (IRA) was established under section 14 of the
Insurance Statute 1996 now The Insurance Act, (Chap213) Laws of Uganda, 2000
(Insurance Act) which came into effect on 4th April 1996 and commenced
operations in April 1997. The establishment of the Insurance Regulatory
Authority of Uganda was a consequence of Government’s adoption of the
liberalization and privatization policies which ended its role of directly
engaging in the provision of goods and services and taking on the role of
supervisor or regulator.

Job Summary:  The ICT Officer will provide operational
support to the Authority’s core ICT operations as well as quality first line
technical support to systems users to ensure optimal performance of both system
infrastructure and personnel.

Key Duties and Responsibilities:  

·       
Implement
and maintain policies and procedures to support ICT service level agreements.

·       
Maintain
and communicate ICT policies and procedures throughout the Authority in
accordance with best practice and appropriate standards taking into account any
legal requirements.

·       
Formulate
ICT proposals, processes, policies for planning and business continuity plan
for approval.

·       
Maintain
server room in a tidy manner and ensure that devices and network points are
identified with labels.

·       
Repair
and recover the system from hardware or software failures and implement the
preventive maintenance exercises.

·       
Issue
right configurations to the server and workstation infrastructure and carry out
scheduled health checks.

·       
Prepare
reports and documentation on network affecting incidents.

·       
Configure
security gateway with ACL on the Cisco router and routinely check the status of
intrusion attempts.

·       
Maintain
all the registers (access, equipment) and logs (error, access) pertaining to
the role and train staff on the use of existing and new technology.

·       
Carry
out any other duty as may be assigned from time to time.

Key Performance Indicators

·       
Strong
and robust ICT system and network.

·       
Recovery
of data in events of disc crashes.

·       
Updated
network layout diagrams.

Qualifications, Skills and Experience:

·       
The
applicant for the Insurance Regulatory Authority of Uganda (IRA) ICT Officer
job placement must hold a Bachelor’s (Honors) Degree in Computer Science or any
equivalent qualification from the recognized higher institution of learning.

·       
Personal
presentation

·       
Knowledge
of Cisco routing and switching, VPN connectivity

·       
Knowledge
of Windows operating systems and Microsoft Office

·       
Initiative

·       
Analytical
skills

·       
Communication
skills

How to Apply:

All suitably
qualified and interested candidates who meet the requisite qualifications
should submit their applications together with copies of detailed up-to-date
CVs with at least three referees to:

The Chief Executive
Officer

Insurance Regulatory
Authority of Uganda

Plot 5 Kyadondo
Road, Legacy Towers, Block B, 2nd Floor

P.O. Box 22855,
Kampala

Email to: ira@ira.go.ug

NB:
Only shortlisted candidates will be contacted

Deadline: 7th September 2020 by 5:00 pm

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