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Job Title:    Senior ICT Officer

Organisation: East
African Community (EAC)

Reports to:  Principal
Health Officer (Knowledge Management)                   

Duty Station: East
African Health Research Commission (EAHRC), Bujumbura, Burundi

REF: EAC/HR/2020-21/38

NB: Open
to Ugandan Nationals

About US:

The East African
Community is a regional intergovernmental organization comprising the Republic
of Burundi, the Republic of Kenya, the Republic of Rwanda, the United Republic
of Tanzania, Republic of South Sudan, and the Republic of Uganda with its
Headquarters in Arusha, Tanzania. The EAC mission is to widen and deepen
economic, political, social, and cultural integration to improve the quality of
life of the people of East Africa through increased competitiveness, value
added production, trade, and investments. This is an exciting opportunity
for highly motivated and result-driven professionals who are citizens of East
African Community Partner States (Burundi, Kenya, Rwanda, Tanzania, South Sudan
and Uganda) to apply for the following position.

Job Summary:
The Senior ICT Officer has the functional role of planning and coordinating
implementation of Information Communication Technology (ICT) Systems and
Strategies of the EAHRC. This role serves to the provision of high quality and
measurable ICT services to EAHRC. The key areas of responsibilities include:
the web portal for health information in EAC; the East African Health Research
Journal; the EAC and EAHRC conferences (e.g. the East African Health and
Scientific Conference, etc.); the secretariat ICT services; the ICT services
that link EAHRC with EAC Partner States and other stakeholders; and all related
matters that are required for EAHRC to realize it vision, and execute its
mission.

Key Duties and Responsibilities:  

·       
Plan and
coordinate implementation of ICT Systems and Strategies.

·       
Recommend
innovative Systems that address EAHRC requirements.

·       
Coordinate
EAHRC wide information systems networks including coordinating and linking with
other EAHRC Stakeholders in the process of designing, updating, and managing the
Web Portal.

·       
Manage
internal ICT systems involving feasibility studies, system analysis, design and
development.

·       
Coordinate
evaluation, configuration and installations of software systems and tools.

·       
Manage
local, intra and wide area networks, bandwidth, e-security.

·       
Maintain
and upgrade servers, computers, network hardware and software.

·       
Assist
in coordinating activities of functional department within the Commission and
train end users.

·       
Ensure
security and backup copies of core systems and data are maintained.

·       
Ensure
ICT disaster recovery and business continuity plans are maintained.

·       
Administer
the workflow of the EAHRC journals (e.g. EAHRJ, etc.) from electronic
submission, review, to publication. Support the teams of the journals (e.g. the
editors-in-chief, editorial teams, editorial boards, authors, reviewers,
managing editors, etc.

·       
Support
conferences organized by EAHRC (e.g. the biennial Health and Scientific
Conference, Digital health summit, etc.), and when required, support
conferences organized by EAHRC stakeholders (e.g. National Focal Points,
development partners, etc.). The support required spans from pre-conference
preparatory phase, the actual conference, and post-conference phase. The
responsibilities activities include setting up and managing the conference
website, registration of participants (attendees, speakers, exhibitors, etc.),
submission of abstracts, live streaming of conference, social media, podcasts,
etc.

·       
Manage
the open science platform for health (big data for health).

·       
Oversee
the overall day-to-day management, maintenance, and updating of the EAHRC web
portal for health information.

·       
Embrace
the Commission’s vision and values and the ideals of the Commission towards
service delivery.

·       
Put
strategies to ensure accomplishment of the EAHRC objectives.

·       
Undertake
any other duties and responsibilities as may be assigned by the EAHRC
management in order to meet personal, team, and EAHRC objectives.

Key Performance Indicators:

·       
All
objectives of the Web portal for Health Information in EAC met.

·       
Running
of EAHRJ supported.

·       
ICT
strategies, policies, procedure and systems developed.

·       
Functional
ICT systems in place and upgraded. – Backup copies of all core systems are made
and maintained.

·       
Timely
submission of reports on implementation of ICT strategies.

·       
Number
of developed systems and databases deployed.

·       
Number
of Project proposals developed to mobilize funds for ICT projects.

Qualifications and Experience:

·       
The
applicant for the East African Community (EAC) Senior ICT Officer job must hold
a Master’s of Science Degree in Computer Science, Information Technology or a
Master’s degree in ICT administration, or its equivalent.

·       
Holding
a degree/diploma/certificate of ICT applied to health and data management,
hospital management systems, health research, will be an added advantage.

·       
All
candidates applying must have qualifications that are recognized by the
relevant national accreditation body in their respective countries. This
condition is applicable for both locally and internationally attained qualifications.
Work Experience

·       
Minimum
of 08 years’ experience with at least 03 years in managing health web site at a
senior level including; processing health database, managing health-based ICT
infrastructure and systems,

·       
Experience
in using geographic information system (GIS) for health will be an important
value.

·       
Knowledge
of, and competence in modern web development tools, ICT systems e.g. HTML, PHP,
MySQL and ICT systems administration and project management

·       
Knowledge
and competence in using GIS in order to capture, store, manipulate, analyse,
manage, and present in the EAHRC web portal health-related spatial or
geographic data. – Practical experience/skills in managing database systems
(e.g. database designing, database administration), and Web Content Management
Systems

·       
Practical
skills working with web hosting platforms

·       
Knowledge
in business re-engineering and strategies, and systems analysis and design

·       
Familiar
with tools in ICT security management

·       
Knowledge
in managing emails

·       
Technical
skills in drafting ICT-related specifications and contracts – Practical skills
in management and leadership of ICT-based health or health research
projects/programmes – Working experience in Network Administration (LAN, WAN)

·       
Experience
in business continuity/disaster recovery management skills

·       
Familiar
with the regional (EAC) and global health sector

·       
Experience
in ICT applied to health care information management; Health Information
Management Systems

·       
Practical
skills to apply big data to health care

·       
A
commitment to quality and the desire to excel.

·       
Ability
to assist in the demonstration and training of staff in the use of ICT systems
and programme

Eligibility for applications: Applicants from all EAC Partner States are eligible to apply for
the above position.

Fringe Benefits:

The established
posts offer attractive fringe benefits including housing allowance, transport
allowance, education allowance, a medical scheme, and insurance cover.

Equal Opportunity: The EAC is an equal opportunity employer; therefore, female candidates
are particularly encouraged to apply. EAC will only respond to those candidates
who strictly meet the set requirements.

How to Apply:

All interested
candidates who meet the qualification and experience requirements for the above
mentioned position are advised to :

• Fill in the application form attached (download from here);
• attach their application letter, a
  detailed CV, Copies of certified academic certificates, and a copy of
  National Identity Card or Passport in PDF format scanned in one
  (1) file.
• Please quote the respective reference
  number on both the application letter and envelope.
• For electronic submission, please quote
  the respective reference number on the subject of the email and send to
  the address given below.

Please note:

1.        
You may submit your application either electronically or in hard copy but not
both.

2.        
Applications which do not :

• have EAC application form;
• indicate nationality and age;
• have the reference number;
• or have an application letter attached;
• have certified copies of their academic
  degrees and other professional Certificates;
• or fail to provide three referees will
  be disqualified.

3.        
Only qualified candidates will be contacted

4.        
EAC Staff Rules and Regulations preclude considerations of applicants above 55
years of age.

Please note that EAC
does not require candidates to pay money for the recruitment process. All
invitations for interviews will be done in writing.

A due diligence will
be conducted for all successful candidates in respect of their academic
certificates (certification by a recognized higher education body in the
respective Partner States) and employment records .

The Secretary General

East African Community

P. o Box 1096

Arusha – Tanzania.

Tel: +255 27 2162100

Fax: +255 27 2162190

E-mail: vacancies@eachq.org

Deadline: Friday, 21st August 2020.

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