Senior ICT Officer Job Placement – Electricity Regulatory Authority (ERA)

Job Title:  Senior ICT Officer
Organisation: Electricity
Regulatory Authority (ERA)
Duty Station: Kampala,
Uganda
Reports to: Manager
ICT
Ref: ADV/63-66/020/020
About US:
The Electricity
Regulatory Authority is a Statutory Body established in the year 2000, in
accordance with the Electricity Act, 1999, (Chapter 145 of the Laws of Uganda)
to regulate the Generation, Transmission, Distribution, Sale, Export and Import
of Electrical Energy in Uganda. ERA is mandated by the Electricity Act, 1999,
to issue electricity Generation, Transmission, Distribution, Sale and Import
Licenses, set License conditions and ensure compliance to License conditions by
Licensees. ERA is also mandated to establish a tariff structure, approve rates
of charges among other functions. We are committed to ensuring a sustainable
Electricity Supply.
Job Summary:  The Senior ICT Officer will mainly facilitate
the transition to an Information-Based Work Culture that fosters information
sharing as a key Performance Medium. The incumbent will ensure that the
operation of the ICT Function is synchronized with the Organizational Strategy
and objectives and ensure that ERA Software, Hardware, Servers, and Networks
run smoothly. The jobholder will also direct the leveraging of ICT resources
over the Organization’s core processes to enhance Organizational performance
which will include monitoring the systems’ performance and configuring new
Software and Hardware. The incumbent will coordinate the ICT Business
Continuity of the Electricity Supply Industry (ESI).
Key Duties and Responsibilities:  
·       
To
ensure that the Server Systems run at maximum performance and efficiency and
install necessary Services, Devices, Firewalls, Hardware, and Software.
·       
Ensure
the Security Operations of the ICT Network Infrastructure and the entire System.
·       
Carry
out ERA Data and Information Back-up and update IT Technical Documentation.
·       
Plan for
System Growth, allocate mass storage, and optimize Networking ability to share
System Resources in ERA.
·       
Document
and analyze the existing ERA Integrated Information Management System (IIMS)
operation to perform troubleshooting of IT Systems on a demand basis.
·       
Troubleshooting,
rectification, and monitoring the performance of the Management Information
System including but not limited to Servers, Software, and Hardware.
·       
Sensitize
and train users on capabilities and use of current and future technology in ERA
and advise ERA Management on appropriate technology and solutions concerning
the prescribed need.
·       
Develop
specifications for all ICT-related purchases, both Software Applications, and
Hardware.
·       
Plan for
estimates (based on user needs and future system projects) of Annual ICT
Budgets for consideration in the overall ERA Annual Budget paper and recommend
to Management the proposed system, solutions, and network upgrades.
·       
Manage,
draw up contracts, coordinate, and supervise all ERA ICT-related service
providers, operations, and vendors.
·       
Develop
Internal Best Practice IT Policies and Practices and advise on
Sector/Licensees’ ICT-related Practices and Procedures.
·       
Conduct
ICT Audits of the ESI and recommend measures to ensure ICT Business Continuity
in the ESI.
·       
Any
other duties as may be reasonably assigned by the Head of Department or
Management.



Qualifications, Skills and Experience:
·       
The
applicant for the Electricity Regulatory Authority (ERA) Senior ICT Officer job
must hold an Honors Degree in Computer Science, Information Technology from a
recognized University.
·       
A
Master’s Degree in Information Technology, Computer Science (or related IT
Discipline).
·       
Management
or Business Administration and/or ICT Certifications; ITIL, Prince 2, CCNA,
CCNP, CISSP, CISA, MSCSA, ICDL, amongst others, will be an added advantage.
·       
Must
have at least Seven (7) Years of relevant/similar working experience in a
reputable organization, three of which serving in a Senior position(s).
·       
Good
knowledge of scripting languages.
·       
Solid
understanding of LAN and WAN Networks and excellent troubleshooting skills and
hands-on experience with various operating systems.
·       
Knowledge
of System Security Techniques and Applications.
·       
Good
Team Management abilities, maturity, and emotional intelligence.
·       
Good
problem solving and communication skills.
·       
Proven
track record of developing, implementing, and managing ICT solutions of
organizational challenges.
·       
Age:
below 40 Years
How to Apply:
All candidates
should send their application forms online at the link below.
Deadline: 26th June 2020 by 5:00 pm
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