Operations Manager Non-profit Careers – World Vision International

Job Title:    Operations Manager

Organisation: World
Vision International

Reports to:  Response
Director

Duty Station:  Uganda

About US:

World Vision Uganda
is a Christian Relief, Development and Advocacy Non-Government Organization
dedicated to working with children, families and communities to overcome
poverty and injustice. We currently work in over 41 districts in Uganda. World
Vision is committed to the protection of children and we will not employ people
whose background is not suitable for working with children. All employment is
conditioned upon the successful completion of all applicable background checks,
including criminal record checks where possible. “Our Vision for every child,
Life in all its fullness.  Our prayer for every Heart, the will to
make it so.”

Job Summary:  The Operations Manager will lead the West Nile
Refugee Response Operations Team, providing direction, oversight and
coordination to ensure that all programs are implemented to achieve desired
results while adhering to humanitarian standards, processes and budgets.

Key Duties and Responsibilities:  

Leadership and
strategy:

·       
Provide
program oversight, ensuring the program is meeting accountability and
international standards, goals and implementation objectives as per program
strategy.

·       
Participate
in strategic organization meetings and leadership forums including SLT, NO
strategic planning and progress review meetings.

·       
Participate
in forums to review and develop next refugee response strategy and plan

·       
Understand
the needs and situation in the field and communicate these to the grants acquisition
team through quarterly needs and gap analysis.

·       
Ensure
that all emergency response projects have clear exit or transition strategies
established and implemented during project implementation period leading to
sustainability of project interventions.

·       
Guide
the Regional Operations Manager and programme managers on the strategic
direction of the emergency response.

Team Management

·       
Develop
and update organogram for the operations unit.

·       
Promote
accountability, communicate expectations and provide constructive feedback via
regular performances reviews

·       
Supervise,
hire and orient new team members as necessary.

·       
Provide
team members with information, tools and other resources to improve performance
and reach objectives

·       
Ensure
100% staff in your team take part in all the mandatory surveys and trainings
e.g. Integrity Hero, ICT etc., Light 360 security course

·       
Develop
and manage leave schedule for the operations unit.

·       
Develop
a succession plan for all project level position and follow-up on
coaching/mentoring plans.

Program Management

·       
Lead
effective planning (including staff, procurement and budget planning),
management, implementation, monitoring and reporting of all projects in close
collaboration with support functions i.e. finance, procurement, logistics,
P&C Safety and Security and Administration).

·       
Ensure
that the plans are implemented within overall timeframes, leaving room to adapt
the process as necessary, bearing in mind this is a changing context.

·       
Provide
regular feedback to key leaders in the areas of operation,

·       
Oversee
the inception and transition of the projects including asset, staff and
stakeholder management.

·       
Hold
monthly finance and progress review meetings.

·       
Hold
periodic risk management review meetings including audits to close out audit
issues.

·       
Consolidate
compliance issues for management support to improve program quality.

Networking and
Collaboration

·       
Responsible
for the initiation and maintenance of effective working relationships and
communication with internal and external stakeholders including World Vision
Uganda (WVU) staff based at NO, relevant departments and ministries of the
Governments of Uganda, UN agencies and other key humanitarian agencies.

·       
Represent
World Vision at local coordination and interagency meetings.

·       
Ensure
regular flow of communication between field sites, program office, support
offices and the greater World Vision Partnership.

·       
Build
effective working relationship with partners who represent the community
beneficiaries with whom World Vision is working.

·       
Negotiate,
make agreements and understandings, and establish standards and working
agreements.

·       
Participate
in donor meetings at field or regional level, these include project
negotiation, performance reviews and donor missions.

Monitoring &
Reporting

·       
Facilitate
effective monitoring, evaluation, documentation and reporting in line with
agreed donor guidelines, templates and organizational targets and standards
Oversee the development of and submission of quality project reports in
accordance with donor guidelines and templates.

·       
Ensure
MEAL findings are being implemented on a monthly/quarterly basis

·       
Provide
internal monthly reports (progress against planned activities, expense against
estimated budget, etc.) of program and grant project activities to the Regional
Operations Manager as per agreed schedule.

·       
Conduct
monthly project field monitoring visits to identify gaps and address field
issues with staff, communities and partners.

Resource
Mobilization

·       
Participate
in project design and engagement with strategic partners to ensure quality
program development.

·       
Build
staff capacity in grant acquisition and management (fundraising and donor
engagement).

Qualifications, Skills and Experience:

·       
The
ideal applicant for the World Vision Operations Manager job must hold a
postgraduate qualification in Humanitarian Emergency Affairs, International
Relations, social sciences or a related field.

·       
Five
years of field experience in a developing country programming context
preferably in humanitarian relief and experience working in conflict/war zones
with international consortiums.

·       
Three
years’ experience in middle or senior level management position with an
International NGO

·       
Clear
understanding of the functioning of major UN agencies, international donors and
governmental agencies in their respective programs, approaches and standards.

·       
Ability
to relate and represent WV to these major program partners, in a professional
manner.

·       
Experience
in relief and development work using an approach of facilitation and empowering
local communities.

·       
Ability
to work without supervision, and demonstrate initiative and innovation.

·       
Proven
analytical and problem solving abilities.

·       
Excellent
interpersonal skills.

·       
Good
oral and written communication skills in English.

·       
Flexible,
able to adapt style and management approaches to varied work contexts.

·       
Ability
to train and supervise a multi-cultural staff.

·       
Must be
prepared to travel and work in harsh and basic conditions.

How to Apply:

All suitably
qualified candidates are encouraged to submit your application and complete
Curriculum Vitae online by visiting World Vision International’s e-recruitment
jobs portal at the web link below.

Click
Here

Deadline: 21st June 2020

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