Manager – Lending Operations Employment Opportunity – DFCU Bank

Job Title:   Manager – Lending
Operations

Organisation: DFCU
Bank

Duty Station: Kampala, Uganda

Reports to: Head
of Credit Operations

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

                               

Job Summary:  The Manager – Lending Operations is charged
with the overall lending operations management which include booking of all
approved credit facilities in line with sanctioned terms and conditions while
ensuring data accuracy as entered in the system, rephasement, account closure,
write offs, account level limit placement (termination or amendment), scheme
level limit placement (termination or amendment), insurance placement and claim
process.

Key Duties and Responsibilities:  

·       
Offer
supervisory and coaching services to a team of Lending Operations Officers
while assigning and directing work on a daily basis.

·       
Develop
and maintain workflows for all stages of loan input.

·       
Supervise
all aspects of loan operations to include disbursements, posting of payment,
payoffs, write offs, re-phasements, limit adjustments and reversals.

·       
Work
with system providers (BT) to utilize applications to fullest capacity,
streamlining processes and procedures, ensuring accuracy and compliance of
data.

·       
Direct
input and verification procedures for all credit facilities, ensuring proper
segregation of duties. (maker checker principal).

·       
Responsible
for delivering excellent data integrity and accuracy while maintaining service
level agreements and regulatory compliance, by conducting pre and post disbursement
checks to attain desired account behavior.

·       
In
charge of insurance placement and claim process for all credit that is
insurable.

·       
Charged
with issuance of leased invoices.

·       
Key
system tester for all credit related new solutions.

·       
Employee
performance management; addressing credit related business complaints and
resolving problems within the agreed SLA.

·       
Conduct
various self-assessments and self-audits to ensure department procedures are
achieving accurate and desired results.

·       
Maintains
the highest level of confidentiality with all customer information.

Qualifications, Skills and Experience:

·       
The
applicant for the DFCU Bank Manager – Lending Operations job must hold a
University Degree from a recognized University.

·       
Training
in various areas of Credit Policy, IFRS, FIA, CRB, AML and KYC.

·       
A
minimum of five (5) years’ experience in lending operations and administration.

·       
Working
knowledge of Bank’s approved policies and procedures regarding Bank Secrecy
Act, IFRS, FIA, CRB, AML and KYC.

·       
In depth
understanding of the features and operations of all the Bank’s products.

·       
Experience
in credit operations process redesign and implementation.

·       
Excellent
decision-making, problem solving and ability to multi –task in a fast paced
environment.

·       
Proficient
with personal computer and related software packages, including MS Office Word,
Excel, PowerPoint, and Outlook, and LOS, and other business machines.

·       
A
result-oriented team player.

·       
Attention
to details.

·       
High
ethical standards.

·       
Effectively
manage multiple assignments and meet deadlines.

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O & A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

Deadline: 16th June 2020

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