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Project Manager Job Placements – Samasource
Job
Title: Project Manager
Organization: Samasource
Duty
Station: Kampala, Uganda
About
US:
Samasource is a social enterprise that provides
dignified, internet-based work to people living in poverty. We build technology
that helps leverage the brain-power of the poor so they can lift themselves out
of poverty by providing valuable services to companies around the world. We are
a dynamic and growing team with a big vision–to reduce worldwide poverty and
its effects through technology. We need the best people to help us achieve it.
We like to move fast and get things done. If you join us, you’ll be able to
make an immediate impact, connect with some of the brightest people in the fields
of social enterprise, impact sourcing, and tech. Samasource is supported by
major corporate and philanthropic funders including eBay, Google, Cisco, and
the Rockefeller and Ford Foundations.
Job
Summary: The Project
Manager will be responsible for developing and leading a team of supervisors to
provide clients with efficient and effective project services and support.
He / she will work closely and be the point of
contact with Service Partners to ensure that clients receive the highest
quality of deliveries and will be an integral part of Samasource Delivery
Centre.
Key Duties and Responsibilities:
·
Provide exhaustive Project and business level
reporting for ongoing and completed projects along key Project metric.
·
Communicate the progress of production, quality and
resourcing initiatives to all relevant internal stakeholders.
·
Ensure that the set monthly revenue targets are
attained and surpassed within timely and high quality project execution.
·
Manage and deliver various project work and reliable
information in accordance with agreed plans and schedules and handle minor
project escalations.
·
Provide internal stakeholders with transparent and
attentive project management support covering production and quality
management.
·
Responsible for the management, organization and
coordination of the day to day work of the Team Leaders and production staff of
the designated Project within the Centre to deliver the highest standards of
service to clients.
·
Lead and manage the Team Leaders and production
staff, ensuring that they are well managed, trained, and motivated to meet the
objectives and priorities of the Centre.
·
Responsible for project quality management.
·
Handle minor project escalations and manage conflict
within the team.
·
Responsible for Hub set up and seed management.
·
To work proactively with colleagues across the
Centre taking the initiative to resolve issues as they arise and contribute
appropriately to meetings.
·
Provide Engineering team with feedback regarding
SamaHub features
·
Assist with high severity requests or issue
escalations as needed.
·
Relationships & Communication.
·
Develop a strong trusted advisor relationship with
key internal, external and client stakeholders.
·
Operate as the centre lead point of contact for any
and all matters specific to your client.
·
Identify potential value additions and/ or areas of
work we can target for the client with justifiable business impact of the
proposed solution.
Qualifications, Skills and Experience:
·
The ideal applicant must hold a Bachelor’s degree or
equivalent
·
Advanced Excel skills, ability to work with lookups
and pivot tables.
·
Proficiency in Microsoft Word, Outlook, PowerPoint
·
Principles of project management.
How
to Apply:
All suitably qualified and interested candidates
should send their applications online at the link below.
Deadline: 14th April
2020
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