Job Title: Fraud Team Lead
Organization:
M-KOPA Solar
Duty Station:
Kampala, Uganda
Reports To: Credit
Manager
Position Start:
ASAP
About US:
M-KOPA Solar is the
global leader of “pay-as-you-go” solar home systems.
Since its commercial
launch in October 2012, M-KOPA has connected more than 700,000 homes in Kenya,
Tanzania and Uganda to solar power, and in January 2019, M-KOPA extended its
payas-you-go solution to smart phones.
Job Summary: The purpose of the Job is to provide a
framework for forensic auditing of all suspected fraudulent activities on
M-KOPA devices and equipment, implement the framework and provide leadership to
the fraud team.
Key Duties and Responsibilities:
· Develop and
maintain policies and processes to address fraudulent activities on MKOPA
products.
· Support the team
on closure of all fraud cases within stipulated timelines and leading on fraud investigations.
· Provide
leadership and guidance to the fraud field investigators and Fraud Analysts.
· Support the
fraud analyst in effecting DSR suspensions and act as a link with the sales team on DSR discipline.
· Provide insights
on fraud field intelligence and improving of internal controls
· Manage weekly, monthly and quarterly reporting on fraud
trends to key stakeholders in the business.
· Design and
implement progressive training material for the fraud team and sales team.
· Manage and
strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency and other
Industry & non-industry players to enhance cooperation on mutually
beneficial information, fraud investigations, asset tracing & recovery etc.
· Propose,
discuss, and agree recommendations to improve control weaknesses identified during investigations and
regularly follow up for their implementation.
· Proactively
conduct Fraud Reviews in critical or high fraud risk areas.
· Manage a robust
and risk-based intelligence-gathering network in all areas.
· Collaborate with
the Credit Team to improve data
accuracy and reliability for reporting.
· Consult with the
Director – Credit to ensure the fraud team is working efficiently towards achieving its objectives.
Qualifications, Skills and Experience:
· Certification in
a fraud related discipline, such
as Certified Fraud Examiner (CFE).
· Knowledgeable in
identifying indicators of fraud through data mining and analytical exercises.
· Interpersonal
skills to effectively communicate with and manage business expectations with
key stakeholders.
· A positive,
learning-oriented attitude and capacity for self-empowerment.
· At least two
years’ work experience in a professional role.
· Proficiency in
Excel, PowerPoint, Word, and understanding of statistics and quantitative
methods.
How to Apply:
All interested and
qualified candidates please apply online at the link below
Send an updated
detailed copy of your CV and a cover letter expressing why you feel you would
be an excellent candidate
Deadline: Monday 27th April 2020
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