Tele-mentoring Coordinator Non-profit Careers – Jhpiego

Job
Title:        
  Tele-mentoring Coordinator
Organization: Jhpiego
Duty Station: Kampala, Uganda
About
US:
Jhpiego is an
international, non-profit health organization affiliated with the Johns Hopkins
University. For 40 years and in over 155 countries, Jhpiego has worked to
prevent the needless deaths of women and their families. Jhpiego works with
health experts, governments, and community leaders to provide high-quality
health care for people around the world. Jhpiego develops strategies to help
countries care for themselves by training competent health care workers,
strengthening health systems, and improving delivery of care.
About Project:
HW21 is a five-year
Health Resources and Services Administration (HRSA)-funded initiative
supporting high HIV burden countries to meet 95-95-95 goals by 2030 by building
competent and confident health workers and effectively supporting governments
to employ, deploy, and retain them.  HW21
is closing health workforce gaps to increase access for people living with HIV
(PLHIV) to testing, care, treatment and support to ensure sustained viral
suppression.  In Uganda, HW21 will
support HRSA, the U.S. Center for Disease Control and Prevention (CDC), and the
Government of Uganda in this effort by creating communities of practice through
telementoring and case-based learning for providers at facility level via the
ECHO© model.
Job Summary:  The HW21 Tele-mentoring Coordinator will
provide day to day operational coordination for this telementoring initiative
in Uganda. S/he will be expected to use information technology platforms to
support learning and performance of health workers, expanding the reach of
training, continuous education, and performance support activities —
ultimately decreasing the need for classroom-based courses. The Coordinator
will serve as the point of contact for the hub team and facility spoke
attendees to start up and support ongoing operations of this initiative.
Key Duties and Responsibilities:  
Coordination of
Telementoring Initiative Operations
·       
Lead day
to day coordination of telementoring initiative, including start up activities
and trainings
·       
Work
with project manager, hub team, and facility participants to coordinate and
collect case studies and didactic presentations
·       
Review
case studies and didactic presentations to ensure they meet CE and patient
de-identification standards
·       
Coordinates
procurements and IT set up, which may include the logistics for distance
delivery
·       
Ensure
telementoring sessions run smoothly, including IT set up, assisting
facilitator, tracking time, monitoring participant questions taking and
disseminating notes and action items
·       
Lead
continuous quality improvement with Program Manager, including following up on
identified issues, modifying session format, etc.
Relationship
Management
·       
Maintain
excellent relationships with central hub team and spoke participants, serving
as main point of contact
·       
Provide
administrative and operational support for Hub team and Spoke participants, and
act as liaison between hub and linked health facilities
·       
Facilitates
and enhances day-to-day operating relations with site coordinators and other
stakeholders, as appropriate to the position
·       
Manage
spoke list-serv and communication with spoke, troubleshooting questions and
sending email reminders
Data and Knowledge
Management
·       
Administer
and collate in session surveys for participant feedback
·       
Enter
monitoring data into platform following each session
·       
Maintain
internal website, ensuring all relevant documents are filed
·       
Ensure
necessary participant data collected and submitted for CME



Qualifications, Skills and Experience:
·       
The
ideal candidate must hold a Bachelor’s degree in Public Health, Information
Technology or related field
·       
Three
years of experience implementing donor-funded projects
·       
Familiarity
with virtual communication platforms and IT
·       
Demonstrated
understanding of Uganda’s healthcare system, experience living and working in
Uganda preferred
·       
Familiarity
with USG administrative, management and reporting procedures and systems
·       
Ability
to communicate effectively with geographically dispersed groups
·       
Excellent
written, presentation, communication and organizational skills in English
·       
Ability
to travel up to 30% of the time
How to Apply:
All candidates
should apply online at the link below.

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