Job
Title: Café Attendants (Several A’ Level Customer Service Jobs)
Organisation: FIG Consult Limited (Bakery)
Duty Station: Kampala, Uganda
Reports to: Team
Leader
About US:
FIG Consult Limited
is recruiting for its client. The Bakery currently produces a range of high
quality baked goods including cakes, bread, pastries, cookies and desserts.
Job Summary: The Café Attendant will serve customers with
excellence and delight, generating high customer loyalty, orders, referrals and
sales.
Key Duties and Responsibilities:
·
Preparing
the full range of Italian coffees, English and African tea/coffee as well as
refreshing beverages like Dawa and iced tea.
·
Preparing
of smoothies and milkshakes
·
Serving
hot and cold beverages, snacks and other refreshments
·
Processing
customer orders – generation, dispatch, payment, confirmations
·
Maintain
controls, balance the café books and produce daily, weekly and monthly reports
as required;
·
Run a
well organised café with high customer service and low level of losses;
Accountability for stock and assets;
Qualifications, Skills and Experience:
·
The applicant
should preferably hold a Barista certificate. An A’ Level certificate at least
·
At least
three months of barista experience
·
Computer
/ IT skills
·
Ability
to use MS Office, particularly Excel
·
Ability
to use POS software to capture all data and generate reports.
·
Ability
to research the internet effectively
·
Administrative
skills
·
Well
organised with good time management skills;
·
A great
people-person, able to interact openly with others and create strong customer
relationships.
·
Strong
sales skills and ability to cross-sell and up-sell to customers.
·
Well
organised multi-tasker able to think on one’s feet and adapt to new situations
quickly and effectively.
·
An
innovative, self-starting problem solver
·
Comfortable
with written and spoken English
NB: Applicants that
stay in Ntinda / Naguru have an added advantage
How to Apply:
All suitably qualified candidates
are encouraged to send their applications to [email protected] with the
subject line indicated as “Café Attendant” and attach the following; a cover
letter (include salary expectation and place of residence) and updated CV
Address to:
The Chief Executive
Officer,
FIG Consult Limited,
P.O. Box 1247, Kampala – Uganda
Deadline: 17th March 2020
Note: Only shortlisted candidates will be contacted. In case you are not
contacted within 1 week after application deadline, please consider your
application unsuccessful.
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