Café Attendants (Several A’ Level Customer Service Jobs) – FIG Consult Limited (Bakery)

Job
Title:         Café Attendants
(Several A’ Level Customer Service Jobs)
Organisation: FIG Consult Limited (Bakery)  
Duty Station: Kampala, Uganda
Reports to: Team
Leader
About US: 
FIG Consult Limited
is recruiting for its client. The Bakery currently produces a range of high
quality baked goods including cakes, bread, pastries, cookies and desserts.
Job Summary:  The Café Attendant will serve customers with
excellence and delight, generating high customer loyalty, orders, referrals and
sales.
Key Duties and Responsibilities:  
·       
Preparing
the full range of Italian coffees, English and African tea/coffee as well as
refreshing beverages like Dawa and iced tea.
·       
Preparing
of smoothies and milkshakes
·       
Serving
hot and cold beverages, snacks and other refreshments
·       
Processing
customer orders – generation, dispatch, payment, confirmations
·       
Maintain
controls, balance the café books and produce daily, weekly and monthly reports
as required; 
·       
Run a
well organised café with high customer service and low level of losses;
Accountability for stock and assets; 



Qualifications, Skills and Experience:
·       
The applicant
should preferably hold a Barista certificate. An A’ Level certificate at least
·       
At least
three months of barista experience
·       
Computer
/ IT skills
·       
Ability
to use MS Office, particularly Excel
·       
Ability
to use POS software to capture all data and generate reports.
·       
Ability
to research the internet effectively 
·       
Administrative
skills
·       
Well
organised with good time management skills; 
·       
A great
people-person, able to interact openly with others and create strong customer
relationships.
·       
Strong
sales skills and ability to cross-sell and up-sell to customers.
·       
Well
organised multi-tasker able to think on one’s feet and adapt to new situations
quickly and effectively.
·       
An
innovative, self-starting problem solver
·       
Comfortable
with written and spoken English




NB: Applicants that
stay in Ntinda / Naguru have an added advantage
How to Apply:
All suitably qualified candidates
are encouraged to send their applications to ugandanjobline@gmail.com with the
subject line indicated as “Café Attendant” and attach the following; a cover
letter (include salary expectation and place of residence) and updated CV
Address to:
The Chief Executive
Officer,
FIG Consult Limited,
P.O. Box 1247, Kampala – Uganda
Deadline: 17th March 2020
Note: Only shortlisted candidates will be contacted. In case you are not
contacted within 1 week after application deadline, please consider your
application unsuccessful.
For more of the
latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

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