3 Call Centre Staff Job Opportunities – Ministry of Health

Organization: Ministry of Health
Duty Station:  Kampala, Uganda
About US:
The government of Uganda in partnership the Global Fund,
PMI/ USAID, Against Malaria Foundation (AMF) and other implementing partners
plans to conduct its third Long Lasting Insecticidal Nets Mass Campaign for
Universal Coverage (LLINs UCC) in 2020. Approximately 27m Mosquito nets will be
distributed country wide. The Campaign is human resource intensive and
therefore require additional support to the already existing staff to avoid
compromising other routine program activities.
Key Duties and Responsibilities:  
Develop, update and maintain systems, databases
and relevant tools to ensure proper function of the Call Centre
Provide second level support to MoH, DLG, and HF
staff for all Queries, Requests and Complaints (QRC’s) in line with Malaria
including LLINs
Provide first level support to General Public
for all QRC’s
Carry out any external communication in all
areas of the campaign
Prepare and submit periodic reports to the data

Qualifications, Skills and Experience:
The applicant must hold a Bachelor’s degree in
relevant field
At least three years of related work experience
Having worked in the time similar arrangement is
added advantage
Speaking more than two local languages and
FLUENT in English a MUST
How to Apply:
All candidates should send their applications addressed to
the “Permanent Secretary Ministry of health P.O Box 7272, Kampala” and submitted
to the Security Registry Room A 002. Application should be accompanied by CV,
copies of Academic documents, copy of the NIN number and previous appointment
Deadline: 6th March
For more of the latest jobs, please visit http://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline

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