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Job Title:       Senior
ICT Assistant

Organisation: United
Nations High Commissioner for Refugees (UNHCR)

Position No.: 10026385

Vacancy Notice:
Internal/ External Vacancy Notice No. 001/2020

Reports to: 10027170

Duty Station: Uganda

Post Grade: GS-5

About UNHCR:

The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.

Job Summary:  The Senior ICT Assistant will work under the
direct supervision of a Senior Officer and the technical supervision of an ICT
Officer at Sub/Branch/Regional office level. The incumbent may play a
supervisory role in overlooking the day-to-day activities of the Telecom
operators in the offices in the area of coverage. H/She has working
relationships with UNHCR staff members in the office and other offices within
the country of assignment as well as with staff of UN agencies and other UNHCR
partners within the zone of operation to exchange information and to provide
assistance

Key Duties and Responsibilities:  

·       
Assist
the office in implementing set standards for applications that meets the needs
of the users and supports the overall Information and Communication Technology.

·       
Monitor
and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches,
Patch panels, Access points, HF and VHF bases, HF and VHF relay stations,
Satellite Modem…to prevent faults occurring.

·       
Carry
out missions for new installations and routine maintenance tours of ICT
equipment.

·       
Ensure
that ICT problem recovery is done as quickly as possible and make regular system
back-ups.

·       
Assist
with the installation of the software packages, basic repair/maintenance of
computer hardware, HF and VHF equipment.

·       
Train
UNHCR staff on email system, utilization of VHF handhelds, telephone system.

·       
Add and
remove users from the Networks.

·       
Maintain
the inventory of ICT equipment and keep track of movements of ICT equipment.

·       
Draft
mails and memoranda on ICT matters.

·       
Assist
in the drafting of technical documentation on radio equipment operating
procedures

·       
Certify
invoices and delivery notes and pass for payment.

·       
Evaluate
needs for upgrading and eventually replacing ICT equipment in the field, to
meet with UNHCR standards.

·       
Select
the most efficient and economic means for the transmission of messages, taking
into consideration the nature and priority of communications to be transmitted.

·       
Carry
out administrative duties, within the area of competence as assigned.

·       
Perform
other duties as required

Key Performance Indicators: 

·       
IT and
Telecoms incidents are resolved.

·       
The
required/requested technical support is provided in a professional manner.

·       
The
network (LAN) is properly maintained.

Qualifications, Skills and Experience:

·       
The
ideal candidate for the United Nations UNHCR Senior ICT Assistant career
vacancy should hold a High school diploma

·       
Completion
of technical school with training/certificate in Telecommunication and
Information Technology is required.

·       
At least
five years of previous job experience relevant to the ICT field is required.

·       
Knowledge
of English and/or UN working language of the duty station if not English is
required.

·       
Knowledge
of another UN working language of the duty station if not English is desirable.

·       
Technological
Awareness

How to Apply:

All interested
Ugandan nationals who wish to join the United Nations High Commissioner for
Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the
link below and follow the application instructions after reviewing the job
details.

Click Here

Deadline: 13^th February 2020

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