Finacle Specialist Job Careers – DFCU Bank

Job Title:   Finacle Specialist
Organisation: DFCU
Duty Station: Kampala, Uganda
Reports to: Core
Banking Systems Manager
About US:
DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.
Job Summary:  The Finacle Specialist is responsible for
providing expert advice and delivery of quality second level application
support for the Banks Finacle Core Banking Application within the designated
service portfolio.
Key Duties and Responsibilities:  
configure, deploy, and maintain the state of the enterprise security for Core
Banking system and related applications.
and resolution of Finacle related issues which have been escalated from Bank
Level 1 support team during operations and maintain proper documentation/logs
for resolution provided.
with Level 3 support and product vendor in case of product bug/enhancement
requirement and follow up with the vendor for early resolution and solution.
Provide alternate solutions while pending the final resolution to help the bank
to continue with the business functions.
all core Banking calls assigned in the Service Plus system to carry out problem
investigation and analysis, follow-up with the respective teams/Infosys and
update the status with issue resolution and follow-up for closure.
transfer to end users, Level 1 and Level 2 team members through organized on
job and off-job training.
Own and
document all Customization-Modifications done to the Core Banking system for
of existing customizations, review of new customization requests, design, development
and deployment of the same in production upon business confirmation.
of advisory services to the Bank on the optimum use of Finacle product.
responsibility for all product issues related to Finacle.
co-ordinate and implement security measures to safeguard the Core Banking
platform against accidental or unauthorized access or modification to the
plan and supervise the installation and testing of new products, upgrades,
patches or improvement to the Finacle product suite.
system enhancement, data extraction requests and reporting requirements from
system users and work closely with the information technology team to develop
detailed technical requirements and resulting specifications.
Core Banking systems performance by performing proactive system capacity and
availability monitoring and analysis, and performance tuning; troubleshooting
network problems; escalating problems to vendor.
financial requirements by submitting information for budgets and monitoring
the Finacle Front end and Back End Functionality.
Configure and optimize Finacle C24 and FI and interface with internal and
external applications.
out problem investigations and Effectively trouble shoot Finacle Problems.
support to Level 1 and Level 2 resources.

Qualifications, Skills and Experience:
ideal applicant for the DFCU Bank Finacle Specialist job must hold a Bachelor’s
degree in Computer Science, IT, Engineering or other related field from a
reputable University or College.
in database management is preferred.
Core Banking Systems Training.
Foundation training.
3 – 5
years’ technical experience supporting Finacle banking system in medium to
large organizations.
hands on Finacle Systems skills.
Able to
implement Finacle test environments from scratch.
knowledge of and advanced skills in computer hardware and software programs of
diverse functionality, including but not limited to, communications systems,
desktop applications, and network administration programs.
experience in supporting databases (preferably Oracle, PostgreSQL and/or
Microsoft SQL.
development skills.
oral and written communication skills with the ability to communicate clearly
and persuasively, interpret documents, understand procedures, write reports and
correspondence; speak clearly to third parties and employees.
Able and
willing to solve complex analytical challenges, independently analyse
information; and make recommendations based on analysis.
team player with the ability to adapt and work co-operatively and effectively
in different situations and teams to carry out assigned tasks.
to maintain a positive attitude under stressful conditions.
to share knowledge fully and willingly with other employees in the interest of
the organization.
leadership experience
Thinking & Complex Problem solving
and Organization
Orientation – Set and meet aggressive commitments for self and others.
Perspective – Establish priorities, challenging goals and measurements
consistent with these goals and organizational vision.
judgement and decision-making – define issues and focus on achieving workable
solutions to obstacles.
Communicator – presents ideas effectively, clearly and concisely both orally
and in writing.
and Interpersonal Skills – create a culture of continuous development and
ownership with self and the team.
Commitment –actions and behaviours are consistent with words.
– pursues positive change in self and organization. Drives own personal
development plan.
How to Apply:
All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O & A level) to the email address indicated below;
Deadline: 13th February 2020
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