Regional Manager – Ethics US NGO Job Careers – Catholic Relief Services

Regional Manager- Ethics
Organization: Catholic Relief
Ref: Ref:2020/003
Reports to: Director Field
Operations – Ethics
Grade: TBD
About US:
Relief Services is the official international humanitarian agency of the
Catholic community in the United States. CRS works to save, protect, and
transform lives in need in more than 100 countries, without regard to race,
religion or nationality. CRS’ relief and development work is accomplished
through programs of emergency response, HIV, health, agriculture, education,
microfinance and peacebuilding.
Job Summary:
Regional Manager – Ethics will be the point person for one or more regions for
prevention, detection & response to fraud and safeguarding violations. S/he
will provide ongoing support to CPs on safeguarding & fraud prevention and
manage and lead a team of investigators, trainers & safeguarding
Key Duties and Responsibilities: 
·       Manage and coordinate
investigations and other special audits and ensure key steps over the entire
investigation cycle (planning, fieldwork, reporting and follow up) are
effectively carried out as per CRS Fraud Allegation Management (FAM) &
Safeguarding Allegation Management (SAM) Procedures, Policies, local laws and
donor regulations.
·       Engage CP and Regional
staff to assess complaints and allegations, formulate investigation plans/SoW
and develop modify test procedures and tools for investigations and special
·       Coordinate preparation
of and/or prepare comprehensive reports and ad hoc briefs on investigations
and, based on analysis and findings, make recommendations for corrective
actions, improved controls and efficiency of CRS operations.
·       Provide ongoing support
and guidance to the region and CP staff during fraud & safeguarding
·       Effectively manage the
work-flow of individual cases assigned & work towards timely resolution and
closure and ensure caseload in the region is managed effectively and Director
Field Operations is apprised on all live cases and stage of completion.
·       In collaboration with
Region & Country Program management, plan and perform onsite tests and
assessments of key fraud prevention and detection processes and internal
controls and flag systemic and operational weaknesses contributing to fraud,
corruption, safeguarding & or other malpractice and work/influence
management to make required changes.
·       Provide technical advice
and solutions to regional and CP teams, remotely and on-site regarding fraud
prevention detection; strategies to strengthen internal control systems and
procedures; and capacity of the country programs to comply with FAM and
Safeguarding procedures, applicable local laws, and donor requirements.
·       Monitor, support and
coordinate the work of investigative teams to ensure outputs meet quality
standards and are delivered according to established schedules.
·       Effectively manage
talent and supervise. Manage team dynamics and staff well-being. Provide
coaching, strategically tailor individual development plans, and complete
performance assessment for direct reports.
·       Contribute to the
development and implementation of agency-wide standards and tools, including
detection and response processes to fraud and safeguarding violations,
guidelines, reporting formats and how to incorporate such standards into
relevant CRS business practices.
·       Contribute to capacity
strengthening activities in safeguarding violations, fraud and investigations
for staff and partners through helping develop training strategies and
agendas/curriculums, conducting trainings and awareness programs, and mentoring
and coaching to CP staff.
·       Contribute to knowledge
management and learning through collecting and analyzing relevant data,
evaluating and measuring impact of activities, capturing and sharing lessons
learned and best practices, and research and internal reports.

Qualifications, Skills and Experience:
·       The ideal applicant must
hold a Bachelor’s degree in Accounting, Business Administration or related
discipline required. An MBA or a master’s degree in above specialties
·       CIA, CFE or CPA or
similar qualification strongly preferred.
·       At least ten (10) years
related work experience, ideally with an international organization. At least
five (5) of these years being a lead in audits, investigations, financial
reviews or fund agent assignments.
·       Extensive knowledge of,
and experience working with, USG, DFID, Global Fund and other major public
·       Experience in mentoring,
coaching, facilitation and training applying adult learning principles and
·       Supervisory and staff
management experience and abilities that are conducive to a learning
·       Excellent relationship
management skills with ability to influence and get buy-in from people not
under direct supervision and to work with individuals in diverse geographical
and cultural settings.
·       Strong strategic, analytical,
problem-solving and systems thinking skills with capacity to see the big
picture and ability to make sound judgment
·       Strong written and oral
communication skills
·       Proactive, resourceful
and results-oriented
·       Ethical conduct in
accordance with recognized professional and organizational codes of ethics
·       Willingness and ability
to travel (approx. 40%).
·       Fluency in written and
spoken English; some regions may require French, Spanish or Arabic
How to apply:
candidates should follow these instructions exactly otherwise your application
will NOT be considered:
Written applications indicating the reference number of the position applied
for and CV including daytime contact phone numbers, as well as names and
contact information of three references only to ;
 Catholic Relief Services (CRS) does not charge
any fees from applicants for any recruitment.
CRS has not retained any agent in connection with this recruitment.
talent acquisition procedures reflect our commitment to protecting children and
vulnerable adults from abuse and exploitation.
is an Equal Opportunity Employer.
Deadline:  Friday, 24th  January 2020

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