Job Title: Customer Service NOC Engineer (2 Job Vacancies)
Organisation: Roke Telkom
Duty Station: Kampala, Uganda
About US:
Roke
Telkom is a Uganda-based telecommunications company that has been fully
licensed since 2006 by the Uganda Communications Commission (UCC) as a Public
Service Provider (capacity Resale, Voice & Data) and Public Infrastructure
Provider.
Job Summary: The Customer Service NOC Engineer will be
responsible for providing shift based support, ensuring maximum service
availability and performance on a 24/7/365 basis through effective Monitoring,
Event Management and Incident Management. .
Qualifications, Skills and Experience:
· The ideal applicant must
hold a University degree (BSc) Computer Science, Information Technology or
related field
· CCNA Certification is an
added advantage
· At least one (1) year of
progressively responsible experience in an (SP environment
· Customer service and end
user support experience
· Knowledge of bandwidth
monitoring and utilization tools.
· Previous interaction
with systems such as Sandvine is an added advantage.
How to Apply:
All
applications should be sent to [email protected] indicating the position
your applying for in the email subject.
Deadline: 3rd
February 2020
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