The Ugandan Jobline

Job Title:   Customer Service NOC Engineer (2  Job Vacancies)

Organisation: Roke Telkom

Duty Station: Kampala, Uganda

About US:

Roke
Telkom is a Uganda-based telecommunications company that has been fully
licensed since 2006 by the Uganda Communications Commission (UCC) as a Public
Service Provider (capacity Resale, Voice & Data) and Public Infrastructure
Provider.

Job Summary:  The Customer Service NOC Engineer will be
responsible for providing shift based support, ensuring maximum service
availability and performance on a 24/7/365 basis through effective Monitoring,
Event Management and Incident Management. .

Qualifications, Skills and Experience:

·       The ideal applicant must
hold a University degree (BSc) Computer Science, Information Technology or
related field

·       CCNA Certification is an
added advantage

·       At least one (1) year of
progressively responsible experience in an (SP environment

·       Customer service and end
user support experience

·       Knowledge of bandwidth
monitoring and utilization tools.

·       Previous interaction
with systems such as Sandvine is an added advantage.

How to Apply:

All
applications should be sent to jobs@roketelkom.co.ug indicating the position
your applying for in the email subject.

Deadline: 3^rd
February 2020

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