Several Entry Level Customer Service Executive Job Opportunities – Maestro Oil & Gas Solutions (MOGAS)

Organisation: Maestro
Oil & Gas Solutions (MOGAS)
Duty Station:  Kampala, Uganda
About US:
in 1987, Maestro Oil & Gas Solutions (MOGAS) is an integrated regional
downstream oil marketing company with business operations ranging from
international oil trading to marine and inland terminals, retail networks, and
lubrication services. MOGAS has strongly positioned itself as the leading brand
name for fuels, oil and lubricants in East & Central Africa with operations
in Uganda, Kenya, Tanzania, Rwanda, Burundi, the Democratic Republic of Congo
and the UAE.
Job Summary: The Customer Service
Executive is responsible for managing the Customer Service Desk. Implementing
policies to ensure consistent customer service and satisfaction and to develop
reports and implement improvement to customer service related
Key Duties and Responsibilities:
Ensure the operation of the Customer Service Desk.
Implements the Policy of sales order processing
Provide timely customer responsiveness.
To troubleshoot and resolve non-routine customer complaints 
Responsible to develop/create reports that indicate: revenue Loading,
Sales to Date, and operation efficiency. 
Analyze and identify customer needs and provide company based solutions. 
Must be able to work with different departments to identify customer
Must promote a high-energy environment that is based on

Qualifications, Skills and Experience:
The applicants must hold degrees in any field
One to two years of experience in customer service, Oil & Gas
industry preferred. 
Operating knowledge of computers and related software. 
Excellent telephone manner to enhance relationships with customers. 
Ability to find solutions or to deal proactively with work-related
Ability to Make the customer return for Business over & over again
How to Apply:
candidates should send a cover letter, updated CV and academic documents and
send in pdf format. The address for the applications is
Deadline: 7th December
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